Job Description

Accenture Technology - ServiceNow Practice
Service now Associate Manager Human Resources
Locations: Location Negotiable
50% Travel
 
Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Technology Architecture professionals sell, assess, define, implement and/or support world-class information technology architectures, for Accenture or our clients, spanning simple IT projects to large-scale, enterprise-level change programs.
 
Job Description
 
A professional at this position level within Accenture has the following responsibilities:
 
ServiceNow Application Experience Human Resources Scoped App, ESC, Knowledge Management, Service Catalog Complexity Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as indicated by degree of problem solving, strategic vs routine focus, and stakeholder interactions e.g., Executives, Supervisor, etc. Requires solving of routine problems, largely through precedent and referral to general guidelines. Ability to advise clients on recommended approaches and practices through various communication means. Strong familiarity with applicable processes, systems, and different key stakeholder roles. Authority Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction and decision-making ability. Requires detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments Understands the strategic direction set by senior management as it relates to team goals. May interact with peers and or management levels at a client and or within Accenture. Determines methods and procedures on new assignments with guidance.

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Qualifications

Basic Qualifications:
  • 4+ years of experience in technology technical program project management roles
  • 4+ year of experience running Agile Scrum projects
  • 4+ years of experience with ServiceNow implementations and a record of at least 10 successful ServiceNow projects 3 or more with ServiceNow Human Resources
  • Certified ServiceNow System Administrator
  • ServiceNow Certified Implementation Specialist Human Resources
Professional Skill Requirements:
 
Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral) and interpersonal skills Excellent leadership and management skills.
 
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
 
Equal Employment Opportunity
 All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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