Job Description

Organization: Accenture Federal Services
Location: Washington, DC


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

The Infrastructure Support Manager has broad responsibility for infrastructure operations and systems administration of platforms installed globally supporting all CA systems and services. This includes management of infrastructure operations and maintenance within the domestic data centers, domestic consular locations, and overseas at posts. The Infrastructure Support Manager shall ensure the operation of the enterprise meets defined infrastructure service levels and serves as the contractor’s service owner for infrastructure service solutions. The Infrastructure Support Manager shall oversee operations and technical teams at multiple geographically dispersed data centers comprised of varied infrastructure, including converged server/storage solutions, at the domestic consular offices and overseas posts. The Infrastructure Support Manager shall be responsible for optimizing, standardizing, and improving storage solutions, including facilitating eventual migrations to cloud environments.




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Qualifications

Basic Skills and Qualifications:
  • Possess a current Project Management Professional Certification (Project Management (PMP)
  • Possesses an Intermediate Level ITIL® Certification (or higher) in at least one Service Capability or Service Lifecycle Module at time of proposal Part III submission
  • 7 years of experience managing and overseeing operations, infrastructure, systems, and applications at multiple geographically dispersed areas with geographically dispersed teams; similar to the size, scope, and complexity on large scale infrastructure programs, e.g. 150+ VMs, 100+ terabytes of storage, 100-150+ databases, team of 100+
Preferred Skills and Qualifications:
  • Possesses a Microsoft Certified Professional (MCP) (or equivalent) certification
  • Possesses a Cisco Certified Network Associate (CCNA) Data Center certification
  • Possesses a Dell EMC Storage Administration Specialist certification.
  • Possesses a NetApp Certified Data Administrator, ONTAP certification.
  • Possesses an Oracle Certified Professional (OCP) certification.
  • Possesses a Linux+ CompTIA certification (CompTIA Server+) certification.
  • Demonstrated experience migrating data centers to the cloud.
  • Demonstrated experience providing technical expertise for the design, installation, and troubleshooting of legacy and newly developed applications.
  • Demonstrated experience in a client/server environment.
  • Demonstrated experience with or knowledge about providing operational support for Windows and Linux based systems.
  • Demonstrated experience with Agile methodologies.

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.




Locations

DC,DC - Washington

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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