Job Description

Organization: Accenture Federal Services
Location: Huntsville, AL


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

Our growing TMT Team is seeking a Business Functional Consultant with strong communication and leadership skills to support new and existing deployments of our Task Management Tool (TMT).  In this position you will navigate a complex work environment to collaborate with Department of Defense business users, project sponsors, senior leadership and supporting teams to provide the necessary support to delivery, update and expand the functionality of our Microsoft Dyamics TMT tool.  

You may be the primary contact at the customer site working with senior leadership, business users and technical staff.   You will be supported both on-site and remotely by experienced Accenture Federal Services specialists in technology, application development and project management.

Your responsibilities may include:
  • Manage the expectations of the customer with regard to solution functionality and deployment process
  • Serve as business analyst advising the customer on best practices for configuring Dynamics and TMT
  • Coach customer on change management initiatives supporting the deployment and support of the solution
  • Conduct classroom training and desk-side support for users and customer technical support staff
  • Update formal solution training and configuration materials for the customer
  • Support technical staff during solution installation with user and organization account creation, solution configuration, and troubleshooting as needed
  • Conduct functional testing of solution and lead customer adoption process
  • Provide application troubleshooting and support for the client's help desk functions
  • Provide administrative support for related tasking processes
  • Review and provide management reports and metrics on statuses of tasking behaviors
  • Develop back up support role tom maintain business operations when necessary
  • Provide reports and presentations for leadership briefings

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Qualifications

Basic Skills & Qualifications:
  • Must be local or willing to relocate to Huntsville, AL
  • Bachelor’s Degree
  • Minimum 2 years of military experience and/or consulting experience
  • Minimum 1 year of experience supporting software solutions
Preferred Skills & Qualifications:
  • Background and understanding of Defense Agency organizations and operations
  • Experience as a command level staff action officer
  • Familiarity and Use of Microsoft Dynamics
  • Familiarity and Use of SharePoint
  • 2 plus years experience being responsible for the requirements gathering, system configuration, planning, training and deployment of a software product or custom application
  • 2+ years experience providing management report using key metrics using charts, graphs and presentations
  • 1+ year of conducting training for small and large groups at all organizational levels, including personal training of high-ranking individuals

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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