Job Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. 


Visit us at www.accenture.com.

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

 

Operations professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Outsourcing professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.

 

This role utilizes deep industry or domain expertise to deliver business value on a repeatable basis to clients. Develop strategic business insights, drives decision-making to uncover opportunities to grow revenue to reduce costs. Utilize a broad set of analytical tools or management techniques to improve client business functions.  The right candidate will be creative and resourceful and will utilize traditional and out of the box solutions to achieve superior business outcomes by leveraging transformation methodologies and assets. The candidate should have deep experience and a solid understanding of HR Operations processes. 

Key Responsibilities: 

  • Work on operations transformation project-based solutions - develop and articulate proof of concept for clients including strategy, scope, staffing, engagement setup and execution
  • Support HR-enabled workforce experience strategies, including AI-enabled HR
  • Advise management on how HR can help companies with transformation including redesigning work and Robotics Process Automation (RPA)
  • Understand from end to end a HRIS process and system functionality
  • Help define and implement new HR processes and use tools like Digital HR, Workday, Chronos, ADP and Oracle
  • Developing and implement organization strategies that support improved client future-state organizational design and service delivery
  • Assist management to structure, plan and implement Human Resources Management projects from start to finish 
  • Serve as a trusted advisor to clients through the organization transformation process
  • Drive and manage analytical efforts in areas specific to business function and industry focus
  • Develop strategic business insights and recommendations for improvements to business functions by partnering with client leads and aligning business priorities
  • Provide next generation recommendations for process improvements to drive efficiency    and cost savings
  • Responsible for measuring and analyzing reporting metrics and producing management reporting
  • Motivate and lead associates by example, effectively communicating individual, team and company objectives to optimize knowledge transfer and maintain corporate informational transparency wherever possible
  • Identify, implement, and oversee process improvements across department in conjunction with the Project Management Office, Business Analysts and client(s)
  • Demonstrate the highest levels of integrity, character, and professionalism in every associate, customer, and client interaction as a representative of Accenture

Job Requirement:

Must be willing to travel 100%


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Qualifications

Basic Qualifications:

  • Minimum of 5 years of HR/Human Capital Management experience
  • Minimum of 3 years of HRIS systems experience such as Oracle, Workday, Chronos, ADP or equivalent experience

 

Preferred Qualifications:

  • Bachelor’s degree
  • Business Process Outsourcing or Captive Shared Services experience
  • Organizational Transformation
  • Human Resources Strategy
  • Executive compensation
  • Lean Six Sigma experience
  • Business & Operational Excellence experience
  • Cross industry and functional operations experience
  • Strong PPT and Excel pivot tables, statistical analysis with Excel functions, data mining and process mapping
  • Demonstrated teamwork and collaboration in a professional setting
  • Understanding of transformation, training and operational excellence methodologies 
  • Data Analytics & Interpretation
  • Metrics & Reporting
  • Project Management
  • Utilize analytical /statistical tools (e.g., SAS, JDA,) to develop business data insights
  • Analysis and solving of moderate to complex problems
  • Provide next generation recommendations for process improvements to drive efficiency and cost savings

Professional Skill Requirements:

  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent communication (written and oral) and interpersonal skills
  • Ability to work independently, prioritize and meet deadlines
  • Ability to manage diverse teams to maximize performance and accomplish business outcomes
  • Delegate work activities and maintain team motivation and engagement

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Locations

DC,DC - Washington,NC - Charlotte,NY - New York,TX - Austin

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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