Job Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com
 
People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.
 
IT Operations professionals support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.
 
Job Description
A professional at this position level will:
  • Work as part of a technical support team delivering a quality service to single multiple clients using a variety of hardware and software products
  • Analyze and understand client needs and expectations, as well as alternative architectures and trends
  • Interview client technical teams to gather relevant information to facilitate architectural requirements definitions
  • Assist in small to medium scale design projects, interfacing with project managers
  • Establish, explain, and validate the solution testing criteria for projects
  • Design services in accordance with Accenture standards and vendor best practices
  • Maintain and develop scripting to help automate and monitor clients (e.g. PowerShell, Cloud Watch, OEM, Splunk)
  • Remain current on vendor best practices as it relates to the interlinking of technologies Windows, AWS Cloud, Azure Cloud
  • Provide expertise on system performance tuning, capacity planning, and maintenance patching and new version installation
  • Develop and maintain standard templates for repeatable build outs
  • Work with vendors and drive them to help us meet our service level obligations
  • Plan and implement small to medium scale changes on production systems
  • Analyze and assess the impact and risk of small to medium risk changes on production systems
  • Install, configure, patch and maintain appropriate technologies (e.g. servers, databases, network and storage)
  • Design and assist small to medium scale disaster recovery tests
  • Create and review technical system recovery plans
  • Demonstrate commitment to Service Excellence
  • Assist Windows team in performing major upgrades of systems and associated products
 


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Qualifications

Basic Qualifications
  • 1 year of Windows Server Administration experience
  • 1 year of Public Cloud administration with Amazon Web Services
  • 1 year of experience working on an enterprise level operations team
  • Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate degree, must have minimum 6 years work experience
  • Ability to meet travel requirements based on Business need 
 
Preferred Qualifications
  • Scripting experience with Python, PowerShell, or VBS
  • Experience with Splunk and OEM administration
  • Experience with Terraform
  • Experience with WSUS Active Directory DNS
  • Proven ability to work independently and as a team member
  • Good communication written and oral and interpersonal skills
  • Good organizational, multitasking, and time management skills
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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