Job Description

Location: Philadelphia, PA

 

Accenture Digital

The digital revolution is changing everything, transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.

 

Accenture Interactive

Accenture Digital is powered by three practices – Interactive, Mobility and Analytics. Accenture Interactive helps the world’s leading brands delight their customers and deliver superior business performance and customer experiences. As part of Accenture Interactive Delivery, you’ll balance art and science to create award-winning digital experiences for today’s connected consumers through integrated and dynamic solutions that incorporate strategy, marketing, creative and technology.

 

There is never a typical day at Accenture Interactive, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Your role will require you to create new ideas, work directly with the clients to flesh out these ideas, and help clients bring these ideas to reality. Our projects are typically long-term engagements completed on client sites in teams of combined Accenture and client professionals.

 

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

 

Job Description:

 

The Global Engagement Manager (GEM) serves as a single point of contact who is accountable towards global franchise market for driving digital outcomes from demand through service, geared towards delivering globally lead MCM campaigns based on global insights and nuances derived from campaign interaction data and market trends.

 

Responsibilities

• Regular touch points (weekly/monthly) with global brand and MCM leads, as well at a more strategic level (e.g. quarterly) to support and provide input on the overall global brand strategy plan.

• End-to-end orchestration to ensure delivery of campaigns including globalization of global templates.

• Extracting relevant assets from Library and providing them to global brand and MCM leads for consideration

• Driving service adoption, global insights, MCM expertise & best practice guidance

• Translating analytics and performance reports into meaningful recommendations to optimize campaigns “on-the-fly” as well as input into future campaign strategies

• Ensures translation of assets to global markets and completion of campaigns briefing document

• Coordination touchpoint with strategic and print agencies, as well as with medical and regulatory for reviews

• Creates and maintains a close business relationship with the global client marketing lead and team, including regular travel to client site in for business meetings

• Works with a global brand teams for prioritisation & adaptation when priorities change

• Interfaces with offshore Digital Project Managers who manage actual execution to ensure correct priority and service levels for the global market

• Ensures service reports and campaign reports delivered on time to global market client

• Facilitate service introduction & change confirmation focusing on global market opportunities

• Governance management to provide scheduling, management reporting inputs and action tracking associated with Service Governance

 

 


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Qualifications

Basic Qualifications:

• Minimum of Bachelor's degree

• Minimum of 4 years directly applicable work experience to include Agency experience

• Minimum of 3 years experience in Digital Project Management required (web assembly, email, irep, banners)

• Minimum of 3 years experience in life sciences industry required

 

Preferred Qualifications:

• Strong project management skills with proven experience in delivery of digital content production services (specifically web assembly, email, banner)

• Anticipates key milestones and project dependencies/downstream implications to ensure success

• Ability to critically assess a project or process to identify improvement opportunities

• Experience working with agencies, client teams, third party vendors on print initiatives

• PMI certification is a plus

• Experience working with offshore delivery is a must.

 

Professional Qualifications:

• Strong client relationship management skills

• Strong written and verbal communication skills to articulate project requirements, communicate project status, and interface with internal and external team members

 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Equal Employment Opportunity. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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