Job Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. 

Visit us at www.accenture.com.

About Accenture Operations

Accenture Operations is a leader in the process outsourcing industry recognized by key industry analysts. For five years in a row, the International Association of Outsourcing Professionals (IAOP) has named Accenture the No. 1 global outsourcing service provider.  We area  strategic partner to many international customers and have a client-focused culture characterized by strong and enduring relationships with more than 400 of the world’s leading companies.

We provide BPO services to client operations in 150 countries and 45+ languages and provide infrastructure services to clients in 49 countries and 20 languages. We have our market leading 10 focus offerings in business process outsourcing (F&A, Marketing, Talent & HR, Supply Chain, Procurement, Network, Life Sciences, Utilities, Credit Services, Health Admin and Care Management) and leading infrastructure service offerings in infrastructure consulting, infrastructure management, cloud and security.


About Accenture Operations Research & Development Program

Our research and development program focuses on creating business value for our clients by embedding artificial intelligence in our cross-industry offerings like Finance & Accounting, Procurement, Marketing, Supply Chain, Talent HR and industry-specific offerings like Health, Network, Utilities, and Credit Services.

The research and development group operates in a global collaborative model across Bangalore (India), San Jose (USA) and Dublin (Ireland) along with strategic internal partnership with Accenture Technology (including Technology Labs), Accenture Digital (including advanced analytics) and key research alliances with universities like MIT and Duke.

As part of Accenture’s Open Innovation Initiative, the firm has recently awarded 11 research grants to top universities around the world to significantly broaden and deepen the relationships between Accenture’s technology research and development (R&D) groups and leading university researchers. The grant program helps to support the ground-breaking efforts of leading university research teams, which will be invited to work in collaboration with researchers from the Accenture Technology Labs on R&D projects that are of strategic importance to the technology industry and Accenture’s enterprise clients.

As we create new services embedded in our offerings by leveraging machine learning, machine reasoning, natural language processing, predictive and advanced structured and unstructured data analytics, our research and development group undertakes strategic projects that will disrupt and shape the future of offerings and build prototypes that demonstrate how advances in technology will change the way we do business in the next 2 to 5 years.

About the role

The Research and Development team in Operations follows a multi-pronged  approach for project execution: from adapting existing assets like Accenture Insight Platform to Operations use cases, exploring third-party and open source solutions for speed to execution and for specific use cases.  They engage in fundamental research to develop novel solutions. They also leverage the vast global network of Accenture to collaborate with Accenture Tech Labs, Accenture Open Innovation and Accenture Analytics for creating solutions.

The Research & Development Lead is expected to manage a team of research and platform engineers, partners with worldwide R&D teams within and outside of Accenture Operations, and collaborates with business subject matter experts and technology delivery teams to deliver strategic cognitive computing projects from design, prototype, to full deployment and operation. They are expected to manage the entire life cycle of a research project – collaborating with business experts for business understanding, supporting business value potential identification, leading research and platform engineers for solutions and working with technology teams for prototyping and client pilot implementations.  They provide leadership and guidance of the R&D team in terms of contributing to Accenture’s internal and external publications along with publications in leading journals and participation in relevant conferences.


 


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Qualifications

Basic Qualifications

  • Ph.D. in Computer Science or Electrical Engineering
  • Minimum of 7 years of experience in deep learning, natural language processing (NLP) and knowledge representation and reasoning (KRR) in corporate or academic research environments

Preferred Skills

  • Prior experience in driving artificial intelligence related product development is an advantage
  • Prior experience in driving enterprise business process and managed services related  solution development and deployment is an advantage
  • Demonstrated skills in inspiring and managing innovations in an applied research setting
  • Proven programming skills to enable rapid prototyping and implementation of solutions
  • Ability to understand business context and integrate AI levers for solutions
  • Strong academic credentials with publications in journals and conferences an advantage
  • Ability to work in a global collaborative team environment
  • Proficient verbal and written communication skills in English
  • Ability to speak a major European language
  • Experience transforming business processes

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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