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Federal - Salesforce Configuration Specialist

Job Location: TX - San Antonio

Regional Description: Southwest

Job Number: 00685740

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- Job description

Organization: Accenture Federal Services
Location: San Antonio, TX
 
Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.
 
We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So you can deliver what matters most.
 
Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.
 
The Accenture Federal Services Team is seeking a Salesforce Configuration Specialist to lead requirements management, customer management, and acceptance criteria definition on a major client project.
 
The individual will support the implementation from proposal to delivery. This includes
  • Developing a thorough understanding of the client’s requirements then applying industry best practices and detailed knowledge of salesforce.com to design an optimal solution that supports the business process that meets or exceeds functional requirements
  • Building a trusting relationship with major project stakeholders and leads them to adoption of the best solution.
  • Working closely with the Software Implementation Technical Architect to ensure the solution is technically feasibility and to identify areas to reduce implementation efforts
  • Assisting in quality management reviews and ensure that all business and design requirements are met.
  • Playing an active role in configuring the solution and supporting the technical team for any custom development required.
 
In this role, you may also assist and sometimes lead test plan development and execution; supporting organizational change management (OCM) efforts by providing information on the “to be” solution.
Basic Qualifications:
  • 2+ years of Salesforce.com (SFDC) systems implementation and hands on configuration experience
  • 2+ years of consulting experience
 Preferred Qualifications:
  • Salesforce.com Service Cloud and Sales Cloud experience
  • Solution Architect experience on implementation projects
  • Force.com platform experience
  • Data Migration experience
  • Additional Salesforce.com Certifications
  • Background with architecture concepts (integration styles, architecture styles, patterns)
  • Experience with Oracle-Siebel
  • Agile and Iterative experience
 
An active security clearance or the ability to obtain one may be required for this role.
                
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
                         
Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.
                                 
Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
                                           
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.

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