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OTC Quality Assurance Associate

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00679165


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.


The Order to Cash (OTC) Quality Assurance Associate manages and executes general accounting processes, including management and/or execution of core financial processes such as billing, accounting, recordings, amortizations, monthly reporting, annual balance, bookkeeping, fiscal forms, tax declarations and half-year reports.

Job Description


A professional at this position level within Accenture has the following responsibilities:

  • Ensure quality by performing daily audits
  • Perform coaching sessions to identify root cause of errors and create action plans and preventative measures to improve processor performance
  • Facilitate weekly meetings with Team Lead to report top errors, error trends
  • Generates daily, weekly, and monthly reports in a timely and consistent manner
  • Have the flexibility to work overtime on an as needed basis
  • Provides training and support to QA team
  • Maintains and improve skills through continuous training and education
  • Maintains positive working relationships with operations team
  • Builds a network of internal resources
  • Approaches change with a willingness to learn
  • Documents and communicates issues in an organized manner

Basic Qualifications

  • Minimum 6 months finance operations/accounting experience, i.e. Accounts Receivable

Preferred Qualifications

  • Experience with Oracle/ERP accounting system
  • Microsoft Office to include PowerPoint and Excel (VLOOKUP/Pivot Tables)
  • Quality Assurance experience
  • Client industry experience
  • Associates Degree

Professional Skill Requirements
  • Eagerness to contribute in a team-oriented environment
  • Ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Good communication (written and oral) and interpersonal skill 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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