Job Description


(SFDC) Salesforce.com Technology Consulting Manager 
(Atlanta GA, Charlotte NC, Raleigh NC, Arlington VA) 
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. 
 
People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales. 
 
As a Manager in our Intelligent Platform Advisory Salesforce practice, you'll often solve key technology strategy challenges of clients by enabling Sales, Commercial Trade Promotion Management, Marketing Customer Service transformation, painting a picture of, and charting a journey from the current state to a to be enterprise environment enabled via Salesforce platform. Overseeing the technology design and implementation of Sales, Commercial, Marketing Customer Service solutions developed on Salesforce.com 
 
As a Salesforce.com Technology Consulting Manager, you’ll often be:  
 

  •  Orchestrating assessments to help to identify vulnerabilities in the current state of our clients and how these can be addressed through Salesforce.com cloud offerings Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Einstein Analytics  
  •  Managing business development opportunities to bring innovative solutions and ways of working to  clients while working at client programs  
  • Building and applying technical, industry, and functional knowledge to support efforts in selling opportunities to existing and new clients  
  • Developing, utilizing and sharing your growing skills as a Consulting practitioner to ensure market and client relevance 
  • Leading in the design and implementation of seamless and enriched end to end customer service experiences  
  • Designing and implementing customer loyalty retention programs, smart service and marketing traffic generation  
  • Engaging with and helping to shape the agenda of the Chief Marketing Officer, Chief Sales Officer, and Chief Commercial Officer  

 

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Qualifications

Basic Qualifications   
 
  • Bachelor’s Degree 
  • Willing to meet travel requirements of up to 75% 
  • Minimum 3 years of functional Salesforce experience
  • Minimum 5 years of Sales Services, Business Process, or Business Consulting   
 
Preferred Qualifications 
 
  • Experience within one or more of the Consumer Products, Life Sciences, and Retail industries
  • 2 Sales Cloud or Service Cloud Implementations
  • 1 Lightning Implementations
  • Preferred Marketing Cloud experience
  • 2 SFDC Certifications
 
  • Scoping and delivering innovative transformation services  
  • Application of Design Thinking as an approach to solving client problems  
  • Multiple delivery methodologies operating models that support Sales Customer service transformation  
  • Enterprise integration solutions and offerings  
  • Delivering an excellent Omni-Channel experience for customers  
  • Experience in shaping and leading teams across multiple stages of the project life-cycle 
 

  Professional Skill Requirements   

 
  • An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
  • An ability to inspire teams to deliver to a high standard in a suitable time-frame
  • Experience understanding team strengths, and the ability to coach and develop others
  • Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent communication written and oral and interpersonal skills
 
 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration
 
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities
 
Equal Employment Opportunity 


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 


Accenture is committed to providing veteran employment opportunities to our service men and women. 

  


 

Locations

GA - Atlanta,NC - Charlotte,NC - Raleigh,VA - Arlington

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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