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Cornerstone - Learning Management System Functional Administrator

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00677904

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and serviceoperations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, , capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

 

The Learning Management System Administrator (LMS Admin) is responsible for working with client Learning Program Owners to manage the full lifecycle of a training program within the LMS, including advising on a configuration approach, and conducting the upload, testing, revising and retiring of the program. In addition, the LMS Admin is responsible for triaging learning inquiries related to the LMS, as well as generating scheduled and ad-hoc reports.
 
 
Key Responsibilities
 
  • Primary function is to work alongside team of Learning Operations Coordinators and client Learning Program Owners to interpret requirements and translate those requirements into a workable framework of events, materials and programs on the client LMS (Cornerstone)
  • Provides the client Program Owners with guidance to support the consistent delivery of learning programs through the LMS and promote it’s use as the primary platform for delivering learning across the organization
  • Performs the upload of course materials, configuration of functionality such as complex curricula, cohorts, communications, surveys, reports, notifications, and performs testing to ensure programs function properly once launched, for learning programs ranging from simple to complex
  • Performs ongoing maintenance to existing programs, and retiring of programs which have been deprecated
  • Advises the client on general approach for managing the LMS, including things like deploying the system to new audiences, or implementing new company wide features
  • Collaborate / participate in user acceptance testing for implementation of learning objects, as well as develop test cases with users, and cross functional teams
  • Monitors learner inquiries regarding either specific learning programs or general LMS questions, and either responds to resolve the inquiry or routes them to the appropriate point of contact
  • Assists with the generation of reports and updates to the management team
  • Collaborates with other members of Accenture team who coordinate the execution of training sessions to ensure successful training delivery
  • Develops a deep understanding of client learning programs and builds relationships with clients to serve as a primary point of contact for LMS related questions and requests
     
     
 
 
Basic Requirements
  • Minimum 2 years’ experience with Cornerstone Learning Management System
  • Minimum 2 years' experience configuring learning programs within a Learning Management System
  • Professional Skill Requirements
    • Strong client relationship management skills
    • Proven ability to build, manage and foster a team-oriented environment
    • Proven ability to work creatively and analytically in a problem-solving environment
    • Desire to work in an information systems environment
    • Excellent communication (written and oral) and interpersonal skills

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

    Equal Employment Opportunity

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

     

     

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