Skip to main content Skip to Footer

Job Listing

Functional Salesforce Consultant

Job Location: IL - Chicago, MI - Detroit, MN - Minneapolis, MO - St Louis, OH - Cincinnati

Regional Description: Midwest

Job Number: 00675964


- Job description

Products - Customer Insight & Growth:
Accenture’s Customer Insight & Growth (CI&G) group keeps the customer front and center in our thinking, in name and in practice. We leverage our vast Accenture network combined with our unique ability to channel our process engineering, creative, analytics and technology platform skills into effective solutions that bring measurable value to our clients. Our ultimate goal is to help clients identify and accelerate growth opportunities within their businesses. 
If you want to significantly impact the customer experience and be at the forefront of front office transformation, then Accenture’s Customer Insight & Growth practice is the place for you.
As a Consultant in CI&G some of your responsibilities could include: 
  • Supporting customer experience-led business transformation for a client’s enterprise, impacting multiple functions
  • Leveraging Design Thinking as an approach to solving client and industry challenges
  • Activating on data insights to impact decision-making, processes and strategy
  • Developing business cases to support a case for change
  • Working on projects such as Customer Experience Optimization, Digital Marketing Strategy and Campaigns, Personalization, Contextualized Interactions, Trade Promotion, Commerce, Digital Content, and other initiatives that impact how companies market, sell and provide customer services
What are we looking for?
  • Confident individuals who have comfort with ambiguity and aren’t afraid to speak up and propose fresh ideas
  • The ability to develop creative and breakthrough data-based solutions based on market research, insights and context
  • An ability to decompose a problem and to clearly articulate potential solutions in a simple, logical and impactful manner
  • Strong interpersonal, team building, and organizational skills
  • High energy, self-motivation and the spirit to inspire and motivate others
  • Flexibility and the foresight to prioritize work based on impact to goals and outcomes
  • A transparent and well-defined approach career progression, with a focus on your strengths, continuous learning, and on-going mentoring from senior colleagues
  • Opportunity to work alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and cutting-edge tools
  • Access to leading-edge technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
  • Competitive benefits
  • Opportunities to make a difference to the communities in which we work and live
  • Fast-paced progression with commensurate rewards
Travel of up to 80% is required for this position.
Basic Qualifications:
  • Minimum 3 years’ Consulting or equivalent industry experience
  • Bachelor’s degree required 
Preferred Qualifications:
  •  Demonstrated platform experience on
  • An awareness of key methodologies, approaches, competitive landscape and market trends in the Retail, Consumer Goods & Services, Industrial and Travel and industries
  • Well-developed analytical skills and the ability to synthesize large amounts of information
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.