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Content Review Analyst - Bilingual German

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00669494

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.


Job Description 

Content Review Analysts are expected to provide quality assurance and improve machine classifiers to ensure safety of the platform for all audience and cross functional teams.

 

Key Responsibilities:

  • Review potential infringing Intellectual Property reports and resolve according to company policy
  • Provide feedback on trends, escalations and tool systems
  • Provide suggestions to improve the process and workflows
  • General data entry related tasks
  • Handling IP, hate speech and content take down

 

Basic Qualifications:
  • Minimum of 1 year of experience in a Customer Facing Operations Environment 
  • Minimum of a High School diploma or GED
  • Fluent in German and English languages (Speaking, Reading & Writing)

Preferred Qualifications:

  • Active social media user 
  • Experienced at using search engines to find information on the internet
  • Current use of social media products

Professional Qualifications:

  • Excellent work pacing (time management) skills, able to work independently
  • Attention to detail is essential to ensure the quality of work execution
  • Able to work in multiple tools/web browser windows at one time
  • Motivated, takes initiative, high energy
  • Familiar with MS office (mainly Excel) for updating progress
  • Candidates should have good search and navigating skills
  • Knowledge of pop culture
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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