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Researcher in Residence at NA Innovation Hub

Job Location: CA - San Francisco, IL - Chicago, MA - Boston

Regional Description: Midwest

Job Number: 00668296


- Job description

Organization: Corporate Functions/Research
Location: Boston, Chicago, San Francisco

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Job Description:

Accenture Research is a global, award-winning team providing insights and analysis to Accenture and its clients throughout the world. Joining Accenture Research translates into continual opportunities to expand your skills and career horizons. Our researchers possess a wide variety of skills and backgrounds to create a talented and collaborative team of problem-solvers and thought leaders. We hope you’ll want to join us!
About Accenture Research
Accenture Research provides value-adding data, analysis and insights to Accenture and its clients, partnering with senior executives in key industries, geographies and businesses. In doing so, the team focuses on the following key objectives:
  • Identifying new business opportunities: Research combines a deep understanding of Accenture’s clients’ industries with leading-edge research techniques to discover the most pressing issues facing organizations today. Our team develops thought-provoking research -- supported by proprietary data and partnerships with leading organizations that guides our innovation and allows us to transform theories and fresh ideas into real-world solutions for our clients. Researchers have the opportunity to partner on client projects to provide research and industry expertise. With the emergence of Accenture’s 10 Innovation Hubs scattered throughout North America, those filling the new Researchers in Residence role will have the exciting opportunity to partner with not only client teams but also members of the firm’s Innovation Architecture at these locations.
  • Developing thought leadership: Accenture requires original, cutting-edge thought leadership to use with clients, the media and in world-class conferences. Accenture Research creates hundreds of external points of view each year. Many of our projects are published and quoted in the press.  Others form the basis for our issue-driven discussions with clients.  In all cases the researchers will be expected to contribute research, writing and thought leadership to these projects.
  • Leading with Innovation: Our team increasingly uses innovative business research techniques such as economic value modeling, analytics, crowd sourcing, expert networks, surveys, data visualization, and open research with Tier 1 academic and business partners. 
Successful research requires people who not only possess deep research skills but who also have a client-focused mentality and an outgoing and confident personal style. Successful researchers build deep relationships with their peers and senior executives in the practice and Innovation Architecture and work as a team, responding to requests and proposing (and selling) research projects.
Our global team has 300 researchers located in 20 countries, working collaboratively as a virtual team of subject matter experts. Many specialize in an Industry (such as Communications, Media and Technology; Financial Services; Health and Public Services; Products or Resources) or a Business (such as Digital, Operations or Strategy); others bring a particular research skill (such as survey research, financial analysis or data science) and come combine two or more areas of expertise. And now with the introduction of this new role of Researcher in Residence to North America, some researchers will have the front-line opportunity to partner continually with client teams and members of the Innovation Hubs co-located at each of our team’s four major locations in North America. These Accenture Innovation Centers (or Hubs) are located strategically worldwide, building and scaling solutions across technologies and industries. 
About the Researcher in Residence Role:
*Open: Hiring one researcher for each of the three Innovation Hubs in the US - Boston, Chicago and San Francisco*

Accenture Research and the leadership of the North America Innovation Network are working together to forge a partnership where research is embedded into projects and client experiences at leading Innovation Hubs located throughout the region, including Boston, Chicago, San Francisco and Toronto. Therefore, we are creating a new role – Researcher in Residence – to meet the anticipated research needs at each of these client destinations. We are seeking research professionals who can be fully dedicated to the team located at each of these respective locations to lead our collaborative research contribution and build upon the strong start we have already made.


Specifically, a Researcher in Residence will:

  • Deliver the best of Accenture Research into the Innovation Hubs and similarly transfer the best thinking and opportunities from these Hubs back to the research team. For example, this researcher would share ideas with counterparts co-located at Accenture innovation hubs worldwide, including Accenture’s Dublin-based Dock, a multidisciplinary research and incubation hub and home to over 200 designers, developers and experts in artificial intelligence, analytics, IoT and research, pages   
  • Share research originated by our industry and business
  • Design and execute research projects working with others across Accenture Research, even outside North America, with The Hub and with its client teams and clients.
  • Partner with members of the Innovation Hub to understand the pipeline of research needs; ensure the appropriate resources from the research team are focused on the correct projects and in the right way; manage the pipeline, taking responsibility for resolving any resourcing issues, ensuring quality and seamless communications throughout.
  • Seek out opportunities to constantly innovate, create and invent new ways to enhance what research brings to the Innovations Hubs and to apply the best, most exciting advances in research to our work there.
  • To integrate value-adding research with skills related to Design Thinking so to most effectively co-create with Clients and other partners of the Innovation Architecture. (see a description of the Innovation Architecture as listed at the bottom of this document)
  • Serve as an ambassador and advocate for research at The Hub internally and externally.
A comprehensive set of attributes and skills are required for managing this new role successfully including respectively: Research, Innovation and Collaboration. Specific examples for each category would include:
For Research:
  • Shapes & manages complex research programs of work over varied time periods
  • Has track record in research with broad experience in applying the main research techniques, including having familiarity with key data sources, financial analysis, strategic frameworks and survey research
  • Has some understanding/experience in one or more of economic modeling, data science techniques, design thinking and consumer-focused research skills
  • Possesses strong analytical skills and a proven ability to make sense out of data
  • Presents research deliverables to high level executives
For Innovation:
  • Has a passion for technology and digital trends and how they are changing the world
  • Actively promotes and enables others to use the most relevant Accenture Research tools and methods
  • Incubates, tests and advises on the most appropriate research ideas and solutions for a particular project
  • Brings intellectual curiosity and energetic and entrepreneurial approach each day to the Hub
For Collaboration:
  • Seeks to build a strong internal and growing external network and social media presence
  • Understands research is focused on Accenture’s business (“so what?”) with major and long-lasting impact
  • Serves as a core member of the research team assisting team members with how best to work with their location Innovation Hub
  • Provides credibility in presenting research to internal senior stakeholders and external executives
  • Foster an inclusive, diverse, innovative culture
Physical Requirements:  Accenture Research is seeking four Researchers in Residence to be co-located full time at the respective North American Innovation Hub locations: Boston, Chicago, San Francisco and Toronto.
About Accenture Research
Accenture Research shapes trends and creates data-driven insights about the most pressing issues global organizations face. Combining the influence of innovative research techniques with a deep understanding of our clients’ industries, our team of 300 researchers and analysts spans 20 countries and publishes hundreds of reports, articles and points of view every year. Our thought-provoking research -- supported by proprietary data and partnerships with leading organizations such as MIT and Singularity -- guides our innovation and allows us to transform theories and fresh ideas into real-world solutions for our clients. Visit us at and follow us on
About Accenture’s Innovation Architecture
Accenture is always looking ahead to anticipate what's next. The Accenture Innovation Architecture uses an innovation-led approach to help our clients develop and deliver disruptive innovations, and to scale them faster. From research, ventures and labs to studios, innovation centers and delivery centers, we help companies imagine the future and bring it to life. To find out more about each of the partners of the Innovation Architecture, visit us at
Basic Qualifications:
  • Bachelor’s Degree
  • Minimum of 2 years of business research experience
Preferred Qualifications:
  • Post-Graduate degree/qualification in business, finance, economics, data science or design will be considered a plus but not essential
  • Preferred individual having ample evidence of research experience and interest while working on degree
  • Worked with a start-up, global / large private corporation or institution, research think tank or recognized research provider or design company
  • Presented to senior stakeholders
  • Collaborated in a team of researchers, using research tools and methodologies, including on a virtual basis
  • Language: Fluent spoken and written English is required for this role. Other languages are a plus, including Spanish
Professional Skill Requirements:
  • Demonstrated ability to thrive in highly collaborative environment
  • Strong knowledge of critical business and technology management issues
  • Demonstrated ability to thrive in a global organization
  • Demonstrated ability to manage in a complex stakeholder environment
  • Knowledge of and facility with social media
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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