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Federal - Business Analyst

Job Location: MD - Annapolis Junction

Regional Description: Northeast

Job Number: 00667939


- Job description

Organization: Accenture Federal Services

Location:  Annapolis Junction, MD


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

A DOD Agency has selected ServiceNOW to be the workflow management tool to manage multiple business processes across the organization utilizing the platform.  The business analyst will work with the functional application lead to identify and manage requirements, document business processes, support testing activities, and provide end user training and support.  The business analyst should excel in a fast-paced team environment and expect to have weekly, if not daily, interaction with the client.  This project will have measurable impact on the organization’s mission success fostering a rewarding work environment where the results of your work can be seen daily. If you are ready to seize this opportunity, contact us today to get started.

Basic Qualifications: 

  • 1 year of IT experience or BA/BS degree in Computer Science, Computer Information Systems, Engineering, Math, Business or another technical major
  • 1+ year of experience working with users to capture requirements, define processes, create test scripts, provide training and support change management activities
  • US Citizenship

Preferred skills:

  • Experience working within a professional federal environment is a plus (such as HR or security)
  • ITIL Foundations Certification
  • ServiceNOW System Administration Certification
  • Agile Delivery Experience
  • 1-year experience working with ServiceNow or similar platform
  • Good oral and written communications skills, interpersonal skills, analytical and creative problem-solving skills

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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