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Federal - Business Consultant

Job Location: VA - Arlington

Regional Description: Southeast

Job Number: 00631856


- Job description

Organization: Accenture Federal Services

Location:  Arlington, VA


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.


Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.


Our growing TMT Team is seeking a Business Consultant with strong technical, communication and leadership skills to support new and existing deployments of our Task Management Tool (TMT).  In this position you will navigate a complex work environment to collaborate with business users, project sponsors, senior leadership and supporting teams to provide the necessary support to delivery, update and expand the functionality of our Microsoft Dynamics TMT tool.  Will also serve as the backup to the primary Systems Engineer for system sustainment, upgrade and support.
You may be the primary contact at the customer site working with senior leadership, business users and technical staff.  You will be supported both on-site and remotely by experienced Accenture Federal Services specialists in technology, application development and project management.

• Manage the expectations of the customer with regard to solution functionality and deployment process
• Serve as business analyst advising the customer on best practices for configuring Dynamics and TMT
• Coach customer on change management initiatives supporting the deployment and support of the solution
• Conduct classroom training and desk-side support for users and customer technical support staff
• Update formal solution training and configuration materials for the customer
• Support technical staff during solution installation with user and organization account creation, solution configuration and troubleshooting as needed
• Conduct functional testing of solution and lead customer adoption process
• Provide application troubleshooting and support for the client's help desk functions
• Provide administrative support for related tasking processes
• Review and provide management reports and metrics on statuses of tasking behaviors
• Develop back up support role tom maintain business operations when necessary
• Provide reports and presentations for leadership                                                                             
• Ability and desire to learn and provide technical backup support for On-site Systems Engineer as needed

Basic Qualifications:

  • Bachelor’s Degree
  • US Citizenship only
  • Minimum of 3 years of military experience and/or DoD consulting experience
  • Minimum of 3 years of experience with military tasking processes and/or experience deploying and supporting software solutions
  • Must be willing to commute daily to client site in DC area

Preferred Qualifications:

  • 2 plus years of conducting training for small and large groups at all organizational levels, including personal training of high-ranking individuals
  • 3 plus years of experience being responsible for the requirements gathering, system configuration, planning, training and deployment of a software product or custom application
  • 3 plus years of experience providing management report using key metrics using charts, graphs and presentations
  • Background and understanding of defense agency organizations and operations
  • DoD experience as a DoD command level staff action officer
  • Familiarity and use of Microsoft Dynamics
  • Familiarity and use of SharePoint (SharePoint Administration is a plus)
  • SECURITY+ certification  (or higher certification)       
  • Some Technical skills for server or application management or strong desire to learn        
  • Strong core knowledge of Microsoft products and technology   
  • 1-3 years of MS Active Directory design and implementation experience 
  • 1-3 years of Windows Server technology administration and maintenance 
  • 1-3 years of web based .Net Application support 
  • 1-2 years of firewall boundary, DNS support 
  • 1-2 years troubleshooting experience for both routine and complex problems                                                                                                                                                                                              

An active security clearance or the ability to obtain one may be required for this role


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 


Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.


Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women.

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