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Instructional Design Analyst/ Certification Management Analyst

Job Location: AZ - Phoenix, CO - Denver, TX - Dallas, UT - Salt Lake City

Regional Description: Southwest

Job Number: 00619252


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
Job Description
The Certification Management Senior Analyst is responsible for developing and maintaining all certification collateral as it relates to exam development. Key responsibilities include:
  • Develop program and operational solutions to promote client satisfaction with assessments and curricula
  • Assess and implement the integration of assessments, certification, and curricula
  • Identify, articulate and advance Certification and curriculum program solutions for meeting client needs
  • Manage all facets of the Certification exam development process according to objectives
  • Support curriculum map and program development processes to ensure client satisfaction and client access to learning paths and programs
  • Provide assessment and curriculum related input to establish and maintain best practices in processes, systems, customer support and reporting
  • Produces the test definition documents, certification blueprint surveys, exam items, borderline surveys, Standards setting method, cut score analysis reports, practice tests and study guides associated with exam development
  • Lead client, vendor, and internal resource management to reach assessment and curriculum results to support Accenture or external clients
  • Ensure results of work to both Accenture and client related to service level agreements, project milestones, and contracts
  • Support the creation of Curriculum Impact Analysis and Certification Impact Analysis components of Learning Briefs
  • Communicate results and influence leadership team to champion the development, deployment and feedback related to assessments
Basic Qualifications:
  • Bachelor’s degree
  • 1 year of experience in employee training and/or skills development
  • 1 year project management experience
  • Minimum 6 months of assessment and/or evaluation development experience
Preferred Qualifications:
  • Strong certification program management and development process skills
  • Strong curriculum design and development skills
  • Strong Technical writing skills
  • Basic understanding of statistics
Professional Skill Requirements:
  • Strong business acumen.
  • Excellent oral, written and interpersonal communication skills.
  • Ability to work relatively independently and support others on projects as needed
  • Continuous improvement mindset
  • Ability to understand the strategic direction set by senior management as it relates to team goals.
  • Strong analytical and problem-solving skills.  
  • Ability to establish good relationships with direct supervisor, peers, and all management levels at an external client level or within Accenture
All of our professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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