Job Location: CO - Denver
Regional Description: Southwest
Job Number: 00611226 00611226_en
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
The Quality Assurance & Training Analyst will support a team that reviews digital advertising content. This position will be the team’s trainer and conduct quality assurance audits on the team’s review of digital advertising content.
The Quality Assurance & Training Analyst will have responsibility for performing regular quality audits based on established standards to ensure quality service to customers and client are consistently met, per department service metrics. He/she will deliver classroom training to an advertisement review team. The Quality Assurance & Training Analyst will facilitate calibration sessions with team leads, generate timely and accurate reports on a daily, weekly, and monthly basis, perform quality audits & analysis for content, chat and email, and can identify root causes and corresponding action items to improve and or sustain performance. He/she will also need to create, maintain, and deliver training to our ads review team to increase the team’s ability to demonstrate value to our client. He/she will be responsible for the facilitation of department meetings to ensure processes are aligned with the current business rules and performing quality coaching and feedback sessions.
Candidates who are currently on assignment as part of the Global Careers program are not eligible for consideration.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Accenture Recruitment and Hiring Privacy Statement
Introduction / who is collecting your personal data?
When you apply for a job at Accenture, Accenture will collect and use personal data about you during the recruiting and any hiring process. As described in this Privacy Statement, your personal data may be retained and used by Accenture for the purpose of considering your qualifications for employment, as required by law, or as otherwise described below. Please see below for information that Accenture may receive about you from third parties.
“Accenture” means the specific Accenture affiliates, subsidiaries, and contracted service providers who will collect, use, and maintain your personal data in connection with your application for employment, our Recruiting, Talent Management processes, and any hiring process if you are extended an offer of employment. A full list of Accenture entities by country and their contact information appears at the bottom of this Privacy Statement, as well as a list of contracted service providers who perform IT support or background checking services.
What Personal Data will Accenture collect?
The types of information requested from you and the manner in which that information is collected and accessed are determined by the requirements of the country in which the position is located, and not the country in which you reside. While, specific data requirements vary by country and the position being filled, the following categories of data will generally be collected by Accenture:
Your submission of personal data constitutes your consent to our use of your data and your verification that it is accurate.
By submitting your information, you acknowledge that you have read and understood the foregoing and consent to the uses of your information as set out above. You are not required to provide any requested information to Accenture, but failing to do so may result in not being able to continue your candidacy for the job for which you have applied.
You may read this Statement at any time by logging into the system with your user name and password.
By submitting your information, you acknowledge that all representations made by you are true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related information of an adverse nature. Providing any inaccurate information may make you ineligible for employment.
What will Accenture do with your personal data?
Accenture will use your personal data to:
From what sources will Accenture obtain your personal data?
Accenture may obtain data about you from the following sources:
Who will have access to your personal data? Where are they located?
In general, access to your personal data will be restricted to minimize the number of people in Accenture’s global organization who need it in order evaluate your application for employment, perform functions supporting our Recruiting and Talent Management functions, or to whom we are compelled to provide it by applicable law.
The following categories of individuals will have access to your personal data:
How long will Accenture retain my personal data?
If you are given and accept an offer of employment by Accenture, personal data collected during your pre-employment period will become part of your Accenture personnel records, to be retained throughout and for a period after your employment with Accenture (specific periods vary by country). If Accenture does not employ you, Accenture may nevertheless continue to retain and use personal data collected during the recruitment process in order to consider you for new positions, and, if appropriate, to refer back to an earlier application if you submit a resume or other information to Accenture again in the future, as well as for system administration, to perform research and analysis, and to invite you to join the Accenture Talent Connection.
How Accenture protects your personal data.
Accenture employs organizational, technical, and physical security measures in order to protect your data from loss or misuse. Where we contract with third-party suppliers to provide services that may enable them to access your personal data we require them by contract to have similar security controls in place.
If you have a question, comment, or complaint, wish to obtain a copy of Accenture’s Global Policy 0090—Data Privacy, or wish to access a copy of your personal data or to correct it if you believe it is inaccurate, you may Contact Us by clicking the link. Each Accenture country has established a Data Privacy Officer to oversee compliance with local privacy requirements; you may also use the Contact Us form to contact the Accenture Data Privacy Officer for your country or to obtain more information about how your data will be used in your country.
For job seekers from Malaysia:
The Malaysian Data Protection Act 2010 (“Act”) requires Accenture to provide you this privacy statement in both Bahasa Malaysia and English. For the Bahasa Malaysia version please click here.
For job seekers from other countries:
This privacy statement is also available in the following languages:
List of Accenture entities and their contact information: https://www.accenture.com/us-en/office-directory
Jobs based on searches similar to yours:
Find out more about careers and life at Accenture by attending our virtual or live events. Check out events in your area.
Start your search here: Enter job title, skill, experience level or city
Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.
We were unable to find a match for "$searchstring." Try searching again by using different or more general keywords and check for spelling errors.
Are you sure you want to disconnect with account?