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Onshore Lead

Job Location: CA - San Francisco

Regional Description: West

Job Number: 00609835


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Program Specialist Services professionals provide project-based support services within centers. These professionals support the delivery and execution of our key projects with specialized services.

The Onshore Lead works cooperatively to enable the execution of delivery or product work by creating, implementing and managing a program office function. Engage key stakeholders and participate them on monitoring and reporting progress. May have responsibilities for the financial and operational management. Wide latitude in decision making and determination of objectives and approaches to critical assignments. Manage large complex teams and /or work efforts ensuring high levels of quality.

Onshore Lead responsibilities will include:

  • Scoping and gathering of detailed campaign requirements and transition that to India team
  • Prepare deliverable based work order estimates for the campaigns and get sign off on them internally and externally with PMM (Project Marketing Manager)
  • Kick off meeting for the campaign, campaign execution management, campaign launch in gamma
  • Provide escalation and issue management support
  • Manage change request execution when the campaign requirements change
  • Day to day oversight and management of email campaign management work
  • Drive Weekly Business Reviews, Monthly Business Reviews and Quarterly Business Reviews
  • Partner with clients to translate business requirements into campaign requirements
  • Program manage offshore email production team
  • Develop expertise on the tools and technologies utilized to produce and deploy personalized email marketing campaigns
  • Identify opportunities for process improvements
  • Mitigate and manage delivery and timeline risks
  • Proactively communicate internally and externally on all the project related aspects
  • Manage training and onboarding of new resources, facilitate tool access and updating of training materials

Basic Qualifications:
  • Bachelors degree
  • Minimum 7 years experience in Marketing Operations

Preffered Qualifications:

  • Proven success in contributing to a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent leadership, communication (written and oral) and interpersonal skills

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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