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Capacity Solutions PMO Analyst

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00600964

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- Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
 Job Description:
 
The Capacity Solutions PMO Analyst role reports directly to the North America (NA) Capacity Solutions Business Advisory Lead. This role provides delivery support across both existing and new Cross-Operations project offerings and the expectation is to identify opportunities for continuous improvement across delivery of programs and projects. In this role, the Senior Analyst would help to manage the startup of new projects, as well as to support the solutioning and pricing efforts for new pipeline opportunities. Stakeholder management, project governance and Operational Excellence are major components of this role.
 
The ideal candidate will be both versatile and flexible. The Capacity Solutions team provides a unique opportunity to work across a variety of cross functional, cross industry and multi-client operations projects, ranging from 3 months to a year in duration; projects may be local or they may be remote, requiring weekly or ad hoc travel. The chosen applicant will be staffed as a Team Lead on an existing project site in Austin.  The ideal applicant will be a permanent resident in Austin, TX and both willing and able to travel up to 100% based on available client work.
 
Key Responsibilities:
  • Supports chargeable work around client projects within functional Cross-Operations offering / domains
  • Delivers efficiency and quality, execute core business processes and transactions with a focus on continuous improvement
  • Support NA Capacity Solutions transformation efforts
  • Schedule and drives meetings with stakeholders to document process pain points
  • Oversee the development of process documentation and understand the impact of changes
  • Provide real time snapshots of how much work is being done, how many resources are needed, and what kind of skillsets are required for projects
  • Handle inquiries from cross functional teams
  • Identify project needs; process necessary transactions and escalate issues as needed
  • Identify opportunities for process improvement and compile process information for Training
  • Identify risks and report to Accenture project leadership team
  • Apply industry knowledge and expertise to deliver industry solutions and business services, providing subject matter expertise, market leadership, and thought leadership
  • Monitor delivery performance and quality using metrics and status reporting, implement continuous improvements Identify continuous improvement opportunities  
Job Requirement:
 
  • Must be local to Austin, TX
  • Must be able to travel up to 100%
Basic Qualifications:
  • Bachelor's degree
  • 1 year of experience in a professional business environment
  • 1 year of leadership experience
Preferred Skills:
  • PMO experience
  • Stakeholder Management
  • Vendor Management
  • Work Planning and Management
  • Experience working in an SLA and KPI driven environment
  • Process Mapping experience is a plus
Professional Skill Requirements:
  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent communication (written and oral) and interpersonal skills
  • Excellent leadership and management skills
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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