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Orientation Coordinator

Job Location: CA - San Francisco

Regional Description: West

Job Number: 00599809

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- Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
 
Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.
 
Responsible for working on either the New Hire Orientation or Intern Orientation work stream. Reports to Orientation lead. Works with multiple stakeholders to deliver Orientation sessions weekly to new hire or intern resources.
 
Responsibilities:  
  • Individuals responsible for continually meeting or exceeding the scope volume responsiveness accuracy expectations metrics associated with the completion of their activities
  • Mondays and Tuesdays spent engaged in the Orientation sessions coordinating with stakeholders, ensuring logistics are executed according to plan, answering questions, and ensuring a smooth experience and logistics for Orientation participants
  • Wednesday to Friday is executing preparation activities, engaging with multiple stakeholder to be ready for the upcoming event on Monday
  • Plan and manage operations and delivery of services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives
  • Maintain relations with client and internal leadership and stakeholders
  • Implement programs and processes to deliver an exceptional first impression during orientation session and continually support clients Learning Operations strategy (include sharing best practices across locations)
  • Independently complete a wide range of Workplace Solutions customer services activities such as workspace set up, A V support, catering, document services, floor operations support, space utilization management or other location services
  • Conduct quality assurance checks to ensure service standards are being met
  • Process space reservation requests assign and confirm space, catering and equipment and ensure optimal workspace occupancy
  • Maintain and or provide support for workspace meeting rooms including catering and audio visual equipment May provide audio visual support troubleshooting
Qualifications:
  • High School Diploma or equivalent (GED)
  • Minimum of 1 year of Project management or event planning
  • Minimum of 1 year of customer service
  
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
 
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.
 

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