Skip to main content Skip to Footer

Job Listing



Accenture Interactive - Clearhead, Senior UX Researcher, Austin, Texas

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00598443

APPLY SAVE THIS JOB

- Job description

Role:  Senior UX Researcher

Organization: Accenture Interactive-Clearhead

Location:  Austin, Texas

Travel: As needed

Accenture Digital  

The digital revolution is changing everything, transforming how we work and play.  Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries.  At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises.  Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.    

Accenture Interactive  

Accenture Digital is powered by three practices – Interactive, Mobility and Analytics.  Accenture Interactive helps the world’s leading brands delight their customers and deliver superior business performance and customer experiences.  As part of Accenture Interactive Delivery, you’ll balance art and science to create award-winning digital experiences for today’s connected consumers through integrated and dynamic solutions that incorporate strategy, marketing, creative and technology.  

About Clearhead

We help daring brands optimize their business outcomes through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. That’s Clearhead.

Headquartered in Austin, TX, Clearhead was founded in 2012 by former ecommerce executives obsessed with the intersection of design, analytics and product innovation and joined Accenture Interactive in 2017.  Today, we provide user experience design, product development, analytics and strategic consulting solutions grounded in pioneering testing and personalization expertise.

Names one of the "Best Places to Work" in the city for 2016 & 2017, we got here by inviting the smartest and most creative people to join our team. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of process, elegance of information design, and application of lean startup principles, we teach the largest brands worldwide how to be innovative and data driven at the same time.

Job description

Research is baked into everything we do at Clearhead and is at the core of what we deliver to our clients every day. From our early days pitching optimization programs that relied on A/B testing or deep-diving into customer data, research is the foundation on top of which Clearhead was built.

Research is a core tenant on the Customer Insights team where our mission is to deliver robust, actionable insights to our clients at every stage of the product development lifecycle. As a researcher, you work with a variety of clients and with a cross-functional team at Clearhead that consists of Optimization Directors, Project Managers, Designers, Analysts, and Engineers. You have a strategic seat at the table, conduct multi-method research, and deliver world-class insights to Fortune 500 companies every day.

Your research is focused on digital experiences, and you’re embedded in the client relationship, helping drive research-lead product and experience decisions.

The end goal for this role is to provide Accenture Interactive-Clearhead’s awesome Fortune 500 Clients with real data and actionable insights, so that they may make revenue impacting decisions based on the validated learnings derived from your work.

Deliver for our clients:

  • Conduct practical, informative and lean research, from formative to evaluative and everywhere in between
  • Exhibit experience through the research lifecycle, from research design, selecting appropriate methodology, to analysis across the spectrum of methods and research problems.
  • Turn vague and complex research requests into clear research plans. 
  •  Inform and participate in product roadmap decisions for client engagements, working both at a strategic and tactical level
  •  Participate in setting the research agenda with key partners. 
  • Share findings with the cross-functional Clearhead team and with client stakeholders, creating more informed and empathetic environments for experience optimization.
  • Confidently presents research and findings.
  •  Be an expert and adaptable communicator, perceptive about the audience for research and knowledgeable about how to tailor communication to the audience. As comfortable and effective sharing findings quickly in a stand-up as in a rich presentation to a large audience.
  •  Manage strong relationships across the organization. Become the go-to for all things research.
  •  Occasional travel to client locations expected 3-4 times per year

Build and evangelize the research capability:

  • Provide innovative and empirically-grounded research team suggestions that mesh well with team and product goals.
  • Be an internal resource to help other researchers troubleshoot, decide on research methods, and be an internal advocate for research.
  • Participate in outreach to the company about methods and research, and to the larger community through Clearhead’s blog.
  • Be comfortable scoping new research proposals.
  • Build strengths, mentorship, teaching, helping to grow and magnify the efforts of others. 
  • Share knowledge within the research team. 
  • Contribute significantly to team initiatives.

Basic Qualifications:

  • Minimum of 5+ years of professional experience working in a qualitative and quantitative data collection/analysis environment and being part of a cross-functional team
  • Desire to work in a smaller research department.
  • Help establish best practices for the team and create new methodologies.
  • BA or Masters in Human Computer Interaction, Psychology, Information Science, Sociology, Computer Science (or similar), or equivalent experience

Set Yourself Apart: Preferred Requirements

  • Experience with visual/interaction design.
  • Industry experience with digital products.
  • Experience designing and conducting surveys.
  • Experience with data science, analytics tools, or database languages
  • Comfortable in ambiguous, fast-paced environments where creativity, adaptability, and collaboration is key.
  • Have read the “The Lean Startup”
  • Eager to be part of a team that lives their values

WHERE YOU LIVE: Austin, Texas

OUR COMMITMENT TO YOU

  • Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement  
  • You’ll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects  
  • Opportunities to learn daily through training, assignments and collaboration with experts across the company  
  • Access to leading-edge technology  
  • Along with a competitive salary, Accenture offers a comprehensive package that includes generous paid time off, 401K match and an employee healthcare plan 

CALL TO ACTION  

Now is the time to become a digital disrupter. The opportunity is here—what’s stopping you from pursuing it?  

To be Accenture Interactive-Clearhead is to be...

Curious.  We value sincere interest in what makes things tick -- people, businesses, products & designs. We want to understand the what and the why of every problem we solve.

 Open. We value transparency with our employees, our clients and our partners. We want to invite you all into this experiment.

 Confident. We trust that our recommendations are likely to succeed on the basis of data. We are not afraid to disrupt, change or fail fast in pursuit of greatness.

 Appreciative. We value our time together - the work and the play - with the co-workers, partners & clients we admire and enjoy.

 Balanced. We endeavor to find that magical intersection at the corners of inspiration & pragmatism; design & data; work, play & family; urgency & patience; and innovation & evidence.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 Equal Employment Opportunity:

 All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job Candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

 

 

 

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.