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Accenture Flex - Corporate Training Lead (Silicon Valley, CA)

Job Location: CA - San Jose

Regional Description: West

Job Number: 00586737


- Job description

Accenture Flex – Corporate Training Lead (Silicon Valley, CA)
Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company.    Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and DiversityInc’s Top 50 Companies for Diversity lists. 
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.  In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges.  You will receive competitive rewards and access to benefits programs and world-class learning resources. 
Role Overview
As a Corporate Training Lead, you will be responsible assisting the Manager in meeting site metrics and goals, and will supervise a team of trainers.  The Training Lead will also conduct periodic coaching sessions and performance evaluations of his/her team members.  S/he is also responsible for distributing the workload among his/her team members.  You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society. 
Day-to-day responsibilities may include, but are not limited to:
  • Manage training and policy teams
  • Manage overall training requirements, ensure sufficient training resources are available to roll out required new hire induction and program training
  • Timely flag resource constraints and align training plans with training resource capacity
  • Ensure continuous improvement of training materials and overall curriculum
  • Provide thought leadership to training and policy teams re: process/curriculum and content improvement opportunities
  • Define measurement concept for training success and track new hire learning curve
 As an Accenture Flex employee, you will receive competitive rewards, access to benefits programs and world-class learning resources, while gaining job experience with one of the world’s leading professional services organizations
Basic Qualifications
  • Bachelor’s Degree OR High School Diploma plus a minimum of 5 years relevant work experience
  • Minimum 4 years of experience in a training delivery role, preferably in an international environment
  • Minimum 2 years of experience in a training leadership role, preferably in an operations environment
  • Minimum 1 year of experience training needs analysis, program and curriculum development, training delivery, and training evaluation methods
Preferred Skills / Experience
  • Bachelor’s Degree in Instructional Design, Human Resources, Education, Training and Development, Organizational Design, or related field
  • Knowledge of multi-cultural communications and cultural context in supporting other countries
  • Demonstrated ability to anticipate, identify and plan for obstacles or barriers to learning and performance support solutions
  • General knowledge of Human Resources policies and procedures
  • Demonstrated knowledge of quality/process improvement techniques
  • Proficiency in Microsoft software for office productivity, including Word, Excel, and PowerPoint
Professional Skills Requirements
  • Excellent communication (verbal and written), facilitation and interpersonal skills, including the ability to clearly communicate in a dynamic environment across all levels
  • Demonstrated leadership skills with the ability to lead a team, inspire and motivate others, while maintaining the teams’ business focus
  • Ability to manage a variety of constituencies with competing priorities, manage multiple tasks simultaneously, and thrive in a complex, fast-paced environment with multiple priorities
  • Passion for corporate mission and ensuring a world class user support experience
  • Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making
  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Excellent organizational and time management skills
  • Results-oriented, self-directed, and inquisitive
  • Strong attention to detail coupled with a desire to deliver accurately, efficiently, and to a high standard
  • A reliable, proactive approach to entrusted tasks
  • Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities
  • Highly motivated with the ability to thrive in a fast-paced, high energy, and demanding team-oriented environment
  • Proven track record of collaborating with cross-functional groups to produce results  
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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