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Software & Platforms Research Senior Analyst (Boston, Chicago, New York or San Francisco)

Job Location: Location Negotiable

Job Number: 00585133


- Job description

Organization: Corporate Functions/Research
Locations: Boston, Chicago, New York, San Francisco
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Job Description
Accenture Research uncovers trends and shape data-driven insights through Thought Leadership and Research for Accenture and its clients. Accenture Research combines deep understanding of Accenture clients’ industries with leading-edge research techniques to discover the most pressing issues facing organizations today.
Our growing team of 250 researchers and analysts develops thought-provoking research -- supported by proprietary data and partnerships with leading organizations that guides our innovations and allows us to transform theories and fresh ideas into real-world solutions for our clients.
Our team uses innovative business research techniques such as economic value modeling, analytics, crowdsourcing, expert networks, surveys, data visualization, and open research with Tier 1 academic and business partners. 
Accenture Research powers hundreds of points of views published by Accenture every year, answers thousands of thought provoking questions from clients around the world, drives the insights that guides Accenture’s business strategy and handles Accenture’s exclusive network of data and sources covering all industries, countries, market trends and digital technologies. The team is part of Accenture’s Strategy Office.
We work in two main areas:
  • Developing thought leadership and understanding trends: Accenture creates original, cutting-edge points of view to use with clients, the media and in conferences. Most of our projects are published and quoted in the media and you are expected to have a voice and an opinion on the industry both inside and beyond Accenture. Research into industry trends informs publications and the direction of our business.
  • Client-focused research: you will work alongside our colleagues from the practice to provide research on clients’ business challenges and opportunities, support proposals, engagements and day to day discussions with clients on their business and industry.

About the role


This Software & Platforms Analyst role is in our Communications Media and Technology (CMT) Research team of ~40 researchers worldwide and who will work directly with the practice and other members of the research team to support Accenture’s business.  Responsibilities will include carrying out research projects and actively contributing to more complex projects led by others. Research requests will be a mix of global and local projects, with a primary focus on North America, both for internal Accenture objectives and directly for Accenture clients. While it is assumed the researcher will focus on Software & Platforms projects, there may be occasions in which they will work on projects outside this core industry.
We are looking for someone with strong analytical and problem solving skills, quantitative skills/ comfort with numbers, ability to work with primary research data, business acumen, a client service mindset and interest in Software & Platforms companies (i.e., Internet and Social firms) who will be able to contribute to Accenture’s most recently formed industry. Of paramount importance are an ability to work well with others, personal drive, and an eagerness to learn and apply new skills and knowledge.

This role is in our US Research team.
What to expect
Accenture is a company of more than 442,000 employees working with clients in 120 countries and your first weeks will be spent getting to know the organization. Building an effective working relationship with the executives who lead the Software and Platforms and related CMT practices in Accenture so your early days will involve many meetings and lots of networking. At the same time you’ll be getting to know the researchers in the team and establishing a relationship with them. As you become more familiar with the organization you can expect to start work on one or more projects. There is no typical day or project at Accenture Research but you might start by working on an analysis of one of our clients or leveraging primary research data on consumer behavior or possibly enhancing a market model designed to identify the global market opportunity within the industry.
Over time you will find a varied project load develops and that you may be working on between two and four projects at any given time, of different durations and scope. You’ll build a good working relationship with the other CMT researchers worldwide. The team operates mainly on a virtual basis but we have regular calls and sometimes the opportunity to “meet” via video conference. We occasionally get together for a global meeting and have the chance to spend some time face to face with our international colleagues via training events.
In terms of career development there will be tremendous scope to expand and build on this role at the Analyst level. A dynamic, proactive researcher will find many opportunities to learn and grow at Accenture. The next promotion step is to Specialist (“Consultant” equivalent), where you would be expected to begin owning entire projects from initial sale to completion. Promotion opportunities are not based on time in the role, but on the business need (demand) and the readiness of an individual.
The research team is genuinely a great place to work (we recently scored amongst the highest in the firm for employee engagement). There will be times when you work very hard but we put life/work balance very high on our agenda.  In addition, as part of a global team, we seek to maintain flexibility in our work style.
Basic Qualifications:
  • Bachelor’s Degree

Preferred Skill Requirements:


We are looking for someone who has the following core skill sets:

  • Analytical & problem solving skills:  we want researchers who can identify key issues and, in a logical, structured manner, use these issues to drive their efforts. We expect individuals to draw out the implications of the research they conduct and tell a compelling, business-focused story about the data that is relevant to Accenture’s business and clients.  We are looking for insights, not just information.
  • Quantitative analysis skills: basic understanding of and comfort with quantitative analysis, including structuring basic excel models, conducting financial analysis of company performance and interpreting quantitative (survey-based) data. Relevant experience might include (but is not limited to) financial statement analysis, statistical analysis, market sizing, survey research analysis, business case development, company valuation and more.
  • Business acumen: fundamental understanding of the dynamics within today’s Software & Platforms industry, which includes many of the world’s most fastest growing and most valuable companies (Facebook, Google, Microsoft) as well as emerging platform-based firms (Airbnb, Snapchat, Uber). A genuine interest in the challenges these companies face to scale will be critical as responsibilities will include analyzing market conditions, identifying the competitive landscape, and tracking individual company performance.
  • Research skills: able to take an issue and turn it into a researchable question; able to scope the research effort and cost it accurately; able to use most (but not necessarily all) research techniques such as secondary database searching, company analysis, market analysis, strategic analysis frameworks, and financial analysis. Researchers must also be detail-oriented and will be counted upon to help establish and follow quality assurance procedures. Research experience preferably in a consulting environment, equity brokerage, third party research organization or demonstrated equivalent skill
  • Teaming and communication skills: while you would be based in an office with a number of other Researchers, the Software & Platforms Research team is very much a virtual one and you will need to have excellent verbal and written communication skills and an ability to work with colleagues from different cultures and in different locations across North America, Europe, and Asia. Experience of working frequently on the telephone or in a remote team would be highly advantageous, but not required. You must be able to work in PowerPoint and create well-structured, clearly written presentations with graphs and charts where necessary.
  • Ability to quickly establish credibility: many of our customers are senior-level leaders within the company and it is vital that we are able to establish both our expertise and our professionalism. Researchers should be polished and confident and able to clearly and concisely articulate a point of view.  Researchers should be able to present their research findings to customers, and articulate their insights.
  • Interest in the Software and Platforms industry and the industry disruptions that our clients are causing will help in understanding of key industry trends and challenges; company financial value drivers; key players in the US and China; and consumer trends.
  • Ability to analyze research data to identify consumer trends, insights and analytics impacting consumer behavior and company performance

Functional/Professional Skill Requirements:

  • Structured problem solving and business assessment
  • Basic quantitative skills to draw insights, e.g., financial analysis, market data analysis etc.
  • Value analysis and insight development
  • Effective communication
  • Advanced Excel and PowerPoint skills
  • Basic project management skills
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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