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Procurement Operations Practice Lead

Job Location: PA - Berwyn

Regional Description: Northeast

Job Number: 00573555

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- Job description

The Company:
 
Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.
 
As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.
 
Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions.  Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.
 
Business Process Services professionals work on projects across a range of business processes, business applications and information technology.  They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world. 
 
The Position:
 
As a Procure to Pay Practice Manager you will collaborate with other Global delivery Leads, global peers, and the regional leadership team in continuing the strategic development and performance delivery of procurement operations strategies; their people, and client relationships.
 
Key Responsibilities:
 
  • Procure to Pay Leadership
    • Define strategy / products / deliverables and value proposition for relevant individual customers
    • Design and implement P2P programs for customer across multiple regions and ensuring the connections with the broader S2P services
    • Build teams with knowledge of all the best in class activities for P2P.
    • Drive deep market intelligence into all aspects of the value proposition
    • Engage with customers’ senior management team members to drive and communicate progress.
 
  • Regional Delivery Leadership
    • Manage the execution of all deliverables for all Accenture Operations Procure to Pay customers.  Ensure deliverables are met or exceeded and that clients’ expectations
    • Lead all associated delivery team members to achieve target results and customer satisfaction
 
  • Business Development
    • Engage as needed in sales cycles with key prospects/customers and internal sales capture channels.  Provide solution subject matter expertise and delivery capability credibility. 
    • Oversee new opportunity due diligence to ensure appropriate targets are set
    • Review proposed solutions to ensure staffing and approaches are adequate to meet  targets.  Identify risks and mitigations to pursuit team.
 
  • Capability Growth
    • Support capability and offering teams with the development of Standard Process definitions, SLA’s and marketing support materials.
    • Keep updated on all innovation activities in P2P to be able to incorporate them into customers.
    • Coach and develop team members in their performance and professional development.
    • Further advance program and senior customer relationship management skills
 
In this role, you will have the opportunity to become a true value creator by:
  • Supporting revenue, sales, and new customer growth through effective sales support
  • Minimizing/eliminating headwinds and client turnover/attrition issues
  • Supporting/leading efforts to increase Procure to Pay capability
 
Basic Qualifications:
 
  • Bachelor’s Degree
  • A minimum of 10 years of experience in consulting and/or sourcing/procurement/supply chain management function
  • Minimum of 5 years building and managing a team/s
 
Preferred Qualifications:
  • MBA or graduate-level degree preferred
  • Strategic sourcing and/or category management related to multiple indirect categories, including but not limited to:  Professional Services, HR, Travel, Marketing, IT, Facilities, MRO, Logistics, Engineering Equipment & Construction, etc.
  • Minimum 7 years experience working with and influencing multiple stakeholders including senior leadership
  • Demonstrable expertise across an area of Procure to Pay process
  • Strong knowledge of outsourcing processes and methodologies –SupGr
  • Proven track record of success in identifying and addressing client needs
  • Established work experience in client-facing engagement delivery, practice development and thought leadership
  • Solid multi-phase project management skills
  • Proficiency in the use of spreadsheet software (e.g. Microsoft Excel) and presentation software (i.e. Microsoft PowerPoint)
 
 
Professional Skills:
 
  • Well-developed, solution-oriented selling skills
  • Strong leadership skills – proven ability to attract, build, mentor and direct a high-performing cohesive team
  • Client facing consulting experience with business development accountabilities desired
  • Acumen in new product/capability development
  • Superior written and verbal communication skills
  • Ability to interface with customers and suppliers via strong written and verbal communications skills
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Strong strategic influencing skills
  • Proven ability to build, manage and foster a team-oriented environment
  • Strong ability to effectively manage in a matrix organizational structure working with multiple internal clients
  • Ability to drive transformational change
  • Excellent organization/time management and problem solving skills
  • Ability to adapt to the varied corporate cultures and organizational structures of our customers
  • Exceptional track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
 
Travel Requirements:
  • This position requires travel of approximately 20-50% to multiple customer locations
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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