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Clearhead Optimization Director

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00569583

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- Job description

Accenture Interactive


Accenture Interactive helps CMOs and marketing organizations drive superior performance through relevance at scale. We offer a comprehensive suite of Analytics, consulting and technology to drive up marketing performance, drive down the cost per interaction and create relevant consumer experiences on a massive scale.


About Clearhead


We help daring brands optimize their business outcomes through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. That’s Clearhead.

Headquartered in Austin, TX, Clearhead was founded in 2012 by former ecommerce executives obsessed with the intersection of design, analytics and product innovation. Today, we provide user experience design, product development, analytics and strategic consulting solutions grounded in pioneering testing and personalization expertise. Our diverse roster of clients includes Adidas, CVS, Express, Michael Kors, Pottery Barn, Ulta, Vitamix and more.


The 5th fastest growing small company in Austin and one of the "Best Places to Work" in the city for 2016 & 2017, we got here by inviting the smartest and most creative people to join our team. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of process, elegance of information design, and application of lean startup principles, we teach the largest brands worldwide how to be innovative and data driven at the same time.


Job Description


The Optimization Director is responsible for overall Client success, which means ensuring they get a return on their investment in Clearhead. More specifically, the Optimization Director will oversee Client engagements by:

  • Leading the ideation, prioritization, roadmapping, design, and approval process for all hypothesis tests
  • Leading the data storytelling, insights, and recommendations for all results collected from each hypothesis test
  • Doing both of these within budget and as lean as is viable

 

Your Day

  • Research, develop, prioritize, and pitch winning hypotheses for improving the digital businesses of Clearhead’s world class Clients
  • Collaborate with team of graphic and user experience designers to create solutions that will successfully validate the hypotheses we pitch when measured in an A/B experiment
  • Oversee the planning for and approval of the implementation of each experiment set-up for hypothesis validation
  • Once the data sample is collected from the experiment, oversee the reporting, insights, recommendations and data storytelling process for each experiment
  • Lead the presentation of the data-story and actionable recommendations to the Client and secure their confidence in the outcome
  • Ensure the Client’s testing pipeline is always full of winning hypotheses to validate
  • Ensure Clearhead’s family of talented developers, designers, analysts, and project managers are always fully utilized validating the full pipeline of approved hypotheses
  • Evangelize program success and ensure the Client is satisfied with the value Clearhead is delivering

Basic Qualifications

  • Minimum of 4 years of professional experience working in digital product management, user experience design, digital marketing or similar roles on consumer facing web products
  • Minimum of Bachelor's degree or equivalent work experience 

 

Set Yourself Apart: Preferred Requirements

  • Optimization and A/B testing experience 
  • Have a passion for solving problems and making consumers experiences better
  • Deeply understand digital business metrics and can explain not just "what happened" but "why it happened"
  • Fancy yourself a good story teller
  • Have created and managed digital product roadmaps full of successfully executed, investment returning ideas
  • Have been involved with digital product roadmaps full of NOT so successful ideas and have the battle scars to prove it
  • Are well versed in digital analytics and know how to measure and read the performance of digitally focused businesses
  • Have conducted A/B tests using Optimizely, Monetate, and another A/B testing platform
  • Have experience with one or more web analytics platforms (ex: Google Analytics, Adobe Sitecatalyst, IBM Coremetrics, Kissmetrics or Webtrends)
  • Know your way around Keynote or Google Slides
  • Have read the “The Lean Startup”
  • Love live music and / or office-dogs and / AND most certainly well designed products
  • Eager to be part of a team that lives their values
  • Willing to travel ~10-20%
  • Live in Austin, TX or are willing to let us relocate you (it’s beautiful here)

 

 To be Clearhead is to be...

Curious.  We value sincere interest in what makes things tick -- people, businesses, products & designs. We want to understand the what and the why of every problem we solve.

 

Open. We value transparency with our employees, our clients and our partners. We want to invite you all into this experiment.

 

Confident. We trust that our recommendations are likely to succeed on the basis of data. We are not afraid to disrupt, change or fail fast in pursuit of greatness.

 

Appreciative. We value our time together - the work and the play - with the co-workers, partners & clients we admire and enjoy.

 

Balanced. We endeavor to find that magical intersection at the corners of inspiration & pragmatism; design & data; work, play & family; urgency & patience; and innovation & evidence.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 

Equal Employment Opportunity:

 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job Candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.


 

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