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Federal - AppDynamics Engineer

Job Location: MD - Greenbelt

Regional Description: Northeast

Job Number: 00565123


- Job description

Organization: Accenture Federal Services

Location: Greenbelt, MD


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes.  We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.  


The Monitoring Engineer will work in a team of 4-5 engineers in delivering and supporting the customer's monitoring solution. He/she is expected to:

  • Coordinate, prepare, and document interactions with external and internal stakeholders to identify and validate infrastructure, applications, security, network, and operations monitoring requirements.
  • Compile, summarize, and prioritize requirements as inputs into evaluation models, conduct assessments of solution alternatives, document findings, and present them to the Monitoring Working Group.
  • Create detailed designs and validate with internal engineering management, product vendors, third-party SMEs, and enterprise stakeholders.
  • Attend local product user groups, establish a personal network of monitoring experts, and represent the program as a monitoring thought leader.
  • Install, configure, and test monitoring tools.
  • Integrate and test monitoring solutions with AWS GovCloud, the service desk, NOC, SOC, capacity planning, SLA compliance, remote offices, and external partners.
  • Work closely with engineers across the program to ensure functionality, interoperability, and reliability of the overall solution as it progresses through unit testing, integration testing, volume testing, and various readiness testing.
  • Design, build, test, and deploy monitoring capabilities for the  NOC and SOC providing real-time visibility into the health, functionality, and security of Decennial systems using customized dashboards.
  • During each Release delivery, he/she is expected to support and maintain the highest security posture as well as alignment with customer's enterprise standards, policies, and processes.
  • He/she will be responsible for monitoring IT infrastructure and applications across:
  • Public cloud hosted on AWS GovCloud
  • On-Premise private cloud located in Bowie, Maryland.
  • External interfaces to partner government agencies, SaaS providers, and CooP/DR provider.
  • Data Capture Centers (DCC).
  • Over 250 remote office locations, including Puerto Rico and other designated locations.


Basic Qualifications:

  • Masters Degree and 8 years experience, Bachelors and 10 years of experience, Associates Degree and 12 years, or 14 years with no degree.
  • 3 years experience with AppDynamics monitoring tool to include, implementation, configuration, administration, etc, in a medium to large enterprise environment.
  • 1 year experience implementing  and navigating Linux and Oracle, and one of the following:   Windows, Webservices, or Virtualization.
  • 1 year experience integrating AppDynamics with multiple applications.
  • 1 year experience with programming languages, for example: JAVA, Java Script, .NET, Batch Script, Perl, HTML, XML 

Preferred Qualifications:

  • Ability to communicate effectively and work with internal stakeholders to work towards a common goal
  • Experience with virtualization technologies network
  • Experience in integrating public cloud monitoring with on-prem enterprise solution
  • 12 months of hands-on experience with a leading enterprise monitoring tool (HP SiteScope, HP Operations Manager, VRealize, SolarWinds, Zenoss, NetScout, Riverbed, Nagios, New Relic, AppDynamics, Dynatrace)
  • 2 years of virtualized compute experience (VMWare, Citrix, Hyper-V, or KVM)
  • 12 months of scripting experience (JavaScript, Python, Perl, Bash, PowerShell)
  • 3 years of infrastructure delivery experience
  • 12 months of monitoring assessment, design, and planning experience.
  • 12 months of NOC/SOC experience

Required Skills and Knowledge:

  • Strong technical evaluation and implementation skills
  • Solid technical understanding of how architecture components fit together, how to identify and mitigate potential risks and points-of-failure, and how to conduct an effective root cause analysis
  • Ability to work independently in the installation, configuration, and troubleshooting of solutions
  • Strong understanding of common monitoring events, metrics, and notification thresholds of objects to be monitored
  • Ability to work with others and move an effort toward a common vision or goal
  • Strong analytical skills with strong problem-solving capability
  • Ability to plan, prioritize, organize, schedule and execute assignments

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.


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