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Cloud First - Pega Delivery Lead

Job Location: CA - San Francisco, GA - Atlanta, IL - Chicago, NY - New York, TX - Dallas

Regional Description: Southwest

Job Number: 00565062


- Job description

Join the Accenture Cloud First team and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Accenture is a leader in helping organizations move to the cloud to take advantage of a new era of service delivery and flexibility, where applications, infrastructure and business processes are brought together and delivered As-a-Service. You will be joining the Cloud First Applications group focusing on leading cloud technology based solutions like SFDC, Google, Pegasystems and other emerging Cloud Applications. Accenture's Cloud First agenda offers comprehensive, industry-focused cloud services including strategy, implementation, migration and managed services, and assets including the Accenture Cloud Platform, that can drive broader transformational programs for clients.
To guide our clients on the digital journey, we design a strategy and architecture to help bridge the gap between existing legacy systems and new digital technologies. We help clients develop and retain more profitable customer relationships and increase operational efficiencies with Pega technology.
Our clients can experience accelerated growth, improved sales productivity and reduced customer-care costs by implementing Pega's marketing, sales and onboarding, customer service, operations and integrated Pega platform–enabling the intelligent enterprise and creating an agile digital experience.
Come join the #1 Pega Partner (for the 5th year in a row)!!

Job Description


This is an opportunity to join one of the fastest growing Cloud First/Pega team across the industry. As a Delivery Lead – you will drive the program/project delivery of Pega applications to the client with acceptable quality and within agreed upon schedule & costs. The mission of a Delivery Manager is to ensure we deliver what we sell. Delivery Led will be the leader and face of the Pega delivery to the client. be able to marshal required internal (within Accenture) and external (with the client) resources required for the delivery of the work.


We can hire for this role anywhere in the US, as long as you are willing and able to travel domestically up to 80% of the time to meet client needs.

Typical Day Snapshot

While we'd love to say that there's a "typical" day in the life of a delivery lead, we all know that every day will be different! Some of the day to day challenges of this role will include:

  • Own delivery of the programs/projects by collaborating with all the stakeholders involved
  • Deliver the work within the deadline with acceptable quality and costs using appropriate and relevant project management methodologies
  • Understand the nuances and identify, mitigate risks & issues that are typically associated with Pega delivery
  • Ensure adherence to the scope, and to client contract/ statement of work. Ensure that the program/project is equipped with the relevant people, processes and delivery methodologies
  • Have a good handle of delivery metrics, be able to articulate & relate the metrics to the health of the program/project
  • Understand and appreciate the roles played by each resource in the Pega program ecosystem
  • Work to be a partner of choice for the client through delivery of the current program/project
  • Work with Accenture leadership towards positively steering the client’s organization towards better growth
  • Be a Thought Leader and connect with your clients to bring in Innovation
  • Knowledge of DevOps, AI & RPA methodologies offered by Pega and be able to contextually articulate the improvements that clients would gain from these new IT offerings
  • Support & foster an environment that helps evolve our own high-performing DNA- by helping our people succeed both professionally and personally.  Create a sense of belonging to your teams & purpose so that they are at their best selves, professionally and personally.
Basic Qualifications
  • Minimum of 3 years of experience with Pega software, frameworks, and functional design.
  • Minimum of 2 years of experience as a Delivery Lead.
Preferred Qualifications
  • Possess one of the following certifications: CSA (Certified System Architect), CSSA (Certified Senior System Architect), LSA (Lead System Architect) CPBA (Certified Pega Business Architect). 
  • Previous Consulting or client service delivery experience. 
  • Specialization in functional area (CRM, deployment, etc.) or industry domain expertise. 
  • Experience with software architecture and SOA services implementation. 
  • Experience designing and developing process based solutions.
  • Prior experience in working closely with technical and business teams to deliver quality implementations.
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 
Accenture is a Federal Contractor and an EEO and Affirmative Action Employee of Females/Minorities/Veterans/Individuals with Disabilities. 
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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