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Automation / Scripting Associate Manager

Job Location: DC, DC - Washington

Regional Description: Southeast

Job Number: 00548460


- Job description

Organization: Operations

Location: Bethesda, MD


Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.


People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


IT Operations professionals support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.


The SW/Application Tech Support Associate Managers are problem solvers with a people focus, Software/Application Technical Support professionals act as the ongoing interface between the client and the system or application. Dedicated to quality, they use their exceptional communication skills to keep our world class systems running and our clients happy. Fine tuned interpersonal skills mean they can accurately define a client issue and deep product knowledge means they can interpret and design a resolution.


Job Description:


The Automation/Scripting Associate Manager works with the client and acts as a client point of contact for all automation related activities.


Key Responsibilities: 

  • Proactively works with the delivery team to identify opportunities of improvement
  • Handles a team of automation scripters, balancing the work effort
  • Has a broader perspective of understanding technologies, market driven initiatives and out of the box automation available
  • Works with tools team to report team knowledge
  • Manages team collaborately to identify and test automations, before moving to production
  • Has experience with web services and API testing
  • Has working knowledge of Unix shell, SQL, PowerShell VB Scripting and or other programming or scripting languages
  • Strong verbal and written communication skills with the ability to express complex ideas, designs and issues to both technical and non technical team members
  • Works well in a cross functional team environment with a focus on exceptional service delivery

Basic Qualifications:

  • Minimum of 4 years of infrastructure programming experience

Preferred Qualifications:

  • Bachelor's Degree
  • ITIL Certified
  • IT Service Management
  • Strong communication (oral and written) and interpersonal skills
  • Strong organizational skills

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women.


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