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Retail Forecasting and Planning- Service Delivery Manager

Job Location: NY - New York

Regional Description: Northeast

Job Number: 00548129


- Job description

Join Accenture and help transform leading organizations and communities around the world.ÿ The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.ÿ Choose Accenture, and make delivering innovative work part of your extraordinary career.
People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.
Portfolio & Delivery Management professionals plan, deliver and execute one or more projects and programs for Accenture or its clients, ensuring appropriate resources are mobilized and programs/projects/portfolios meet operational, contractual and economic commitments.
The Service Delivery Operations Sr. Manager has the following responsibilities:
  • Manage the delivery and maintenance of class-store level forecasts  to support pre-season, in-season, new class and new store planning.
  • Manage operational component of service and deliverables
  • Direct offshore team activities and deliverables
  • Collaborate with Client’s Leadership to review SLA’s, service delivery, and team objectives
  • Guide the team to ensure timelines are met and business plans are incorporated into the forecasting process
  • Communicate with planning teams on issues, questions and strategies
  • Drive ongoing improvements to the forecasting capability
  • Lead additional strategic initiatives, special projects and feasibility studies for new opportunities across the planning organization
  • Identify, manage and resolve operational risks and issues for day to day activities
  • Educate other team members with new or current processes where risks or gaps are identified
  • Collaborate with IT and Business Process teams on system issues and enhancements
  • Attributes Retail industry demand forecasting experience in ERP tool
  • Collaborate with offshore support team and coach them in required areas.
Basic Qualifications:
  • Bachelor’s degree.
  • 3 years of experience in demand forecasting methodologies, algorithms, and parameters.
  • 8 years of experience in retail industry and end to end merchandise financial planning and location planning processes
  • 3 years of team management experience
Preferred Qualifications:
  • Experience working with packaged forecasting software, particularly Oracle RDF
  • Experience managing a team across multiple locations
  • Working knowledge of statistical analysis tools (R, SAS)
Other Professional Skills Requirements:
  • Skilled at communicating with & presenting to senior level executives
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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