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Mortgage Compliance Senior Manager

Job Location: NC - Charlotte

Regional Description: Southeast

Job Number: 00534307


- Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Performance, Risk and Quality professionals ensure high performance is delivered for Accenture and our clients through performance optimization and continuous improvement, quality and risk management.

Job Description


The Compliance Senior Manager will lead, coordinate, support and monitor the delivery of services by Accenture Credit Services to ensure compliance with laws, rules and guidelines applicable to its residential mortgage lending and servicing offerings. Responsibilities will include the following:

  • Translating regulatory legal advice into operations and ensuring compliance with guidance.
  • Leadership and execution of the ACS and Mortgage Compliance as a Service compliance management system
  • Documentation and maintenance of baseline lending and loan servicing policies and procedures tied to credit, quality, and compliance.
  • Operational integration of repeatable quality and compliance monitoring controls to monitor compliance against regulatory, investor, and process requirements yielding a reportable format illustrating performance and identifying areas for improvement.
  • Design remediation approaches to drive improvement actions and results.
  • Manage reviews to assess the service delivery controls that are in place

Basic Qualifications
  • Minimum 7 years mortgage industry experience spanning origination, fulfillment, and servicing
  • Minimum 5 years developing and executing quality control compliance programs within mortgage
Preferred Qualifications
  • Bachelors Degree
Professional Skill Requirements
  • Proven ability to produce actionable, measurable, and achievable plans from QC review findings
  • Experience interacting with state and federal mortgage regulators, HUD and GSEs
  • Experience executing compliance remediation projects project management skills, influencing peers and executives on the merits and requirements of Compliance
  • Demonstrated ability to plan, organize, staff, and direct internal control functions
  • Demonstrated ability to develop talent
  • Demonstrated ability to build and maintain strong relationships with stakeholders
  • Dynamic communication skills, executive presence
  • Demonstrated ability to interact with internal and external auditors and regulatory staff
  • Possess technical proficiency to direct and implement innovative tools and control schemes to minimize disruption while maximizing compliance direction and measurement
  • Model high Integrity and Ethics
  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent communication (written and oral) and interpersonal skills
  • Excellent leadership and management skills

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women. 

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