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Cloud First - Pega User Experience Designer UX - Boston

Job Location: CT - Hartford, MA - Boston, NJ - Florham Park, NY - New York, PA - Philadelphia, PA - Pittsburgh

Regional Description: Northeast

Job Number: 00525291

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- Job description

Accenture is a leader in helping organizations move to the cloud to take advantage of a new era of service delivery and flexibility, where applications, infrastructure business processes are brought together and delivered As-a-Service. You will be joining the Cloud First Applications group focusing on leading cloud technology based solutions like SFDC, Google, and Pegasystems. Accenture’s Cloud First agenda offers comprehensive, industry-focused cloud services including strategy, implementation, migration and managed services, and assets including the Accenture Cloud Platform, that can drive broader transformational programs for clients.
 
To guide our clients on the digital journey, we design a strategy and architecture to help bridge the gap between existing legacy systems and new digital technologies. We help clients develop and retain more profitable customer relationships and increase operational efficiencies with Pega technology.
 
Our clients can experience accelerated growth, improved sales productivity and reduced customer-care costs by implementing Pega's marketing, sales and onboarding, customer service, operations and integrated Pega platform–enabling the intelligent enterprise and creating an agile digital experience.
 
Job Description 
 
As a UX/UI designer, you will create engaging and interactive experiences for clients built using Pega and other emerging technologies such as artificial intelligence, robotics automation, and mixed reality. You will apply modern and cutting edge user interface design principals to help solve complex business problems across multiple industries. Your excellent eye for design combined with your creative mind will constantly bring the latest web, mobile, and desktop design trends into the Pega practice. Responsibilities include User Experience journey mapping, User Interface design, User Research, Wireframing and Prototyping.
 
Typical Day Snapshot – User Experience Designer
 
Each client project we engage is unique, and UX Designers will need to adapt their design methodology to suit specific client and project needs. The work will require a keen balance of both end-user and stakeholder needs and require the UX Designer to: 
  • Apply conceptual thinking to create world-class digital services across Software as a Service Platforms, smartly bringing together user needs, business goals and technical realities.
  • Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases.
  • Translate concepts into designs that illustrate simplicity despite system complexity.
  • Create instant tangibility for the team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping.
  • Define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing.
  • Create light weighed specifications and style guides to supplement prototypes for our implementation partners.
  • Work directly with customers and prospects to design end-to-end experiences using participatory and iterative design techniques including observational studies customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts.
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
  • Work closely with development teams to ensure that design specifications are implemented.
  • Participate as a contributor to an interdisciplinary team that includes other designers, program management, business and brand strategists, and hardware and software developers.
  • Collaborate effectively with remote team members, including designers, researchers engineering, product management, marketing and others.
Basic Qualifications
  • Bachelor’s degree.
  • Minimum of 1 year of interactive and/or visual design experience.
Preferred Qualifications
  • Experience working in an agile environment
  • Shareable portfolio
  • Visual Design Software such as Sketch or Adobe Creative Suite
  • Experienced with wireframing/prototyping tools like InVision
  • Experience designing for iOS/Android specifications for mobile and tablet
  • Enterprise / SAAS application design (PegaSystems experience is preferred)
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization.
 
We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
 
Equal Employment Opportunity  
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.

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