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Senior ServiceNow Implementation Specialist (SFO or DC Locations)

Job Location: CA - San Francisco, VA - Arlington

Regional Description: Southeast

Job Number: 00511844


- Job description

Accenture Operations
Locations: San Francisco or DC
Accenture is a leader in helping organizations move to the cloud to take advantage of a new era of service delivery and flexibility, where applications, infrastructure and business processes are brought together and delivered As-a-Service.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward. 
Job Description  
Within the ServiceNow group, the implementation specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
Key Responsibilities
Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components (SSO, LDAP, etc.)
Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.
Be a key member of the overall implementation project team.
Prepare all client facing and internal deliverables that are technology related.
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
These professionals are designers and ambassadors. Insatiable curiosity ensures they feel at home on the cutting edge. They are known as experts internally and externally. They bring emerging ideas to life by shaping Accenture and client strategy through trusted advisor relationships. Using deep technical expertise, business acumen and fluid communication skills, they translate the possible into reality.

Basic Qualifications:
Travel Required
BS/BA IT, Computer Science, or equiv./related experience
4+ Years Experience with ServiceNow Implementations and a record of at least 10 successful Phase-1 Deployments as lead
4+ Years Advanced experience in JavaScript or related application development
Jelly a plus i.e., UI Macros / UI Page development
Content Management System / Portal Development
Advanced Skills with ServiceNow Development APIs
Web Service Integration experience
LDAP Integration experience
Single Sign-on configuration and administration
RDBMS/SQL Experience - in establishing integrations through JDBC and the MID Server
Business Process Management/Automation
Experienced and Comfortable Presenting to large Audiences
Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
Advanced Application Experience: Orchestration, Discovery + CMDB, Asset Management, PPM Suite
Discovery, Orchestration, ServiceMapping, Event Management a Plus
SecOps and GRC a Plus
ITIL Foundation Certified i.e., ITIL V1, ITIL V2, ITIL V3
ServiceNow System Administration Certified
ServiceNow Implementation Specialist Certified
ServiceNow Developer Certified
ATP Trainer Certified a Plus
We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.  
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.  

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. 

Equal Employment Opportunity  
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 

Accenture is committed to providing veteran employment opportunities to our service men and women.




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