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Client Svcs Delivery Associate Manager

Job Location: WA - Seattle

Regional Description: West

Job Number: 00495935

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- Job description

*Please note that this is a posting for anticipated future opportunities. The interview process could be extended based on the needs of the business.
 
The Company:
 
Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture, we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.
 
As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.
 
Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions.  Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.
 
Business Process Services professionals work on projects across a range of business processes, business applications and information technology.  They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.
 
The Position:
 
The Client Service Delivery Associate Manager is on point to provide leadership and day-to-day operational management to ensure that the account team consistently meets and exceeds customer expectations.  The Client Delivery Associate Manager focuses on all program activities that result in savings opportunities for the client, including sourcing, expert buying, and savings-related activities performed by the category leads and managers.
 
Job Responsibilities:
 
  • Develop an in-depth understanding of the customer's business, structure, challenges and requirements within the context of the customer's business sector
  • Manage internal and external resources to optimize client impact within project budget, timeline and deliverables and agreed upon scope
  • Ensure client satisfaction through project delivery
  • Effectively manage complex project in ambiguous environment
  • Assist with creating and closing proposals generated by leadership
  • Assist throughout the sales process, as required
  • Develop senior client relationships in order to influence services sales opportunities
  • Responsible for contributing to knowledge capital
  • Translate ambiguous communication into clear and precise language
  • Responsible for determining data collection requirements and creating concrete analysis from ambiguous requests, based on customer needs
  • Responsible for driving succinct analysis from multiple data loads
  • Responsible for supervising teams of 7+ employees
  • Mentor junior associates to developing sound analysis and evoking critical thinking ability
  • Develop strategic relationships developing an advisor relationship
  • Support new sales efforts by participating in oral

Basic Qualifications:

 

 

3+ years of Consulting experience at manager level or above

4+ years in leading procurement or sourcing engagements with the ability to become a trusted advisor for customers particularly but not limited to Sourcing and Procurement knowledge

 

 

Preferred Skills:

 

 

Proven experience being the point person to solve customer and project problems

Experience building relationships with key sponsors and decision makers

Experience providing excellent project delivery

Able to work and leverage a shared services environment

CPM or APICS certification a plus

 

 

Professional Skills:

 

 

Leadership

Demonstrated ability to lead client

Commercial Capability

Analytical Capability

Communication Skills

Communicates to resolve issues and problem solves with internal and external customers

 

 

 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women. 

 

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