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Software Account Specialist

Job Location: CO - Denver

Regional Description: Southwest

Job Number: 00488503


- Job description

Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry’s only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance.

As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need.

In this role, the Software Account Specialist supports existing customers through a ticketing system by developing a thorough understanding of the customer s requirements, and then applying industry best practices and detailed knowledge of the Document Center product to identify optimal solutions that support business objectives to meet or exceed customer requirements. The Software Account Specialist is also responsible for translating business requirements to technical requirements and working with the team to implement mortgage document package changes quickly and efficiently. In addition, this person will collaborate regularly with other departments and team members to facilitate customer initiatives.

Basic Qualifications: 
• Minimum of 1 year experience with Microsoft Office products 
• Minimum of 1 year of software programming, SQL scripting or advanced Excel formula writing 

Preferred Qualifications:
• Bachelor’s Degree or equivalent work experience
• Experience in client facing roles in Service, Support or Account Management
• Experience working directly with mortgage documents and/or mortgage compliance
• Experience working with Mortgage Loan Origination Software
• Exposure to Visual Basic

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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