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Accenture Interactive, Digital Marketing Campaign Project Manager with QA and/or UAT – San Francisco

Job Location: CA - San Francisco

Job Number: 00482572

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- Job description

Accenture Digital

The digital revolution is changing everything, transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.

 

Accenture Interactive

Accenture Digital is powered by three practices – Interactive, Mobility and Analytics. Accenture Interactive helps the world’s leading brands delight their customers and deliver superior business performance and customer experiences. As part of Accenture Interactive Delivery, you’ll balance art and science to create award-winning digital experiences for today’s connected consumers through integrated and dynamic solutions that incorporate strategy, marketing, creative and technology.

 

DEPARTMENT STRUCTURE AND OBJECTIVE
Interactive Marketing Program Management (iPM) is a sub-department within Interactive Marketing. The iM Program Management department leads marketing operational strategy, program planning and QA testing activities to deliver integrated multichannel campaigns with quality, on budget, and in a timely way.

THE INTERACTIVE MARKETING QA AND TEST LEAD / PROGRAM MANAGER:
The Interactive Marketing QA and Test Lead / Program Manager, will report into the Group Manager lead for a business unit/franchise. This position will support a range of brands across business units/franchises, overseeing a small team of offshore testers to deliver UAT and QA services for integrated multichannel marketing campaigns across a range of digital channels.

DUTIES & RESPONSIBILITIES

  • Lead (and, where necessary, execute) all QA testing activities across all relevant digital campaigns to support integrated multichannel marketing.  Drive QA testing strategy and requirements and have crucial conversations where scope, timing, and resources need clearer definition or alignment.
  • Oversee team of testers to manage workload, priorities and conflicts in testing schedules, and providing capacity cover where necessary due to workload, vacation or time zone
  • Lead efforts to improve and streamline services, including training the team on new tools and processes and identifying opportunities to drive incremental efficiencies in QA activities
  • Drive effective test management and administration, including logging of bugs, reporting to project managers, and identification of process issues
  • Work in partnership with interactive marketing project managers to align on required testing timelines, inputs and outcomes for each product and campaign to manage demand and deliverability against launch milestones
  • Collaborate closely with internal partners and external vendors to ensure successful preparation, execution and measurement of testing strategies and activities
  • Consult on the development of multichannel measurement plans, and support planning for testing activities to ensure accurate metrics
  • Provide support for wider range of centralized services (e.g. campaign migration, auxiliary marketing operations and project management activities)
  • Identify, propose and (as appropriate) pilot new opportunities for centralized services to optimize efficiency of campaign delivery, execution and testing May own coordination and management of the integration of channels within a campaign such as enrollment forms, coded tracking tools, SEM campaigns, print campaigns, opt levels, surveys, etc. 

YOUR EXPERIENCE

  • 5+ years of work experience in digital marketing program, project or process management roles 
  • 3+ years of devising, executing and leading QA and or UAT activities for digital marketing tactics including user experience, user acceptance, tagging and tracking, content, compliance and SEO
  • 2+ years of working and understanding digital marketing QA tools and processes across web, email, SEO
  • 4+ years with campaign and program management and marketing operations processes  
  • In-depth knowledge of applicable platforms and software, such as Apple (iPhone/Mac/iPad), Google (Mail/Calendar/Drive/Sites), Microsoft (PowerPoint/Word/Excel), Project Management Tools (Smartsheet, MS Project), etc.

SET YOURSELF APART: Preferred Qualifications 

  • Domain knowledge and experience in multichannel/digital marketing and analytics is preferred, including Adobe Marketing Cloud: particularly Adobe Analytics / Omniture and AEM, and Observepoint
  • Understanding of scripting languages would be an advantage
  • Solid background/understanding of technology integration and related executional and process impact
  • Familiarity with the pharmaceutical or other regulated environment, standard requirements and processes is preferred


WHERE YOU LIVE: Within 90 minutes the Accenture Office in San Francisco and able to commute to client site in South San Francisco.

 

OUR COMMITMENT TO YOU

  • Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement
  • You’ll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects
  • Opportunities to learn daily through training, assignments and collaboration with experts across the company
  • Access to leading-edge technology
  • Along with a competitive salary, Accenture offers a comprehensive package that includes generous paid time off, 401K match and an employee healthcare plan


CALL TO ACTION

Now is the time to become a digital disrupter. The opportunity is here—what’s stopping you from pursuing it?

 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 

Equal Employment Opportunity:

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job Candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.


#LI-DIGI

#GDSPNSR



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