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IT Operations Associate Manager (Multiple Positions)

Job Location: GA - Atlanta

Job Number: 00473469


- Job description

Position Title: 

IT Operations Associate Manager (Multiple Positions)


IT Operations Associate Manager (Multiple Positions) (Accenture LLP; Atlanta, GA): Support infrastructure operations and manage delivery for IT production systems and services based on operational requirements and service agreements. Drive incident, issue and outage management, investigation and restoration. Monitor systems and trends, and prevent occurrence of incidents, problems and errors, and improve overall performance which are implemented by the team. Operate IT production services according to management protocols and Service Level Agreements (SLAs). Manage or support the team organization and delivery. Analyze and solve moderately complex problems. Understand strategic direction set by senior management and implement methods and procedures set by management. 


Must have a Bachelor's degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Of the required experience, 5 years of experience must be in each of the following: ITIL process; B2B integration; Software Delivery Life Cycle (SDLC); and, Banking Fundamentals, Core Banking Industry Knowledge, Alnova Cards, and Alnova Deposits. 

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the ‘APPLY’ button. 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


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