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Talent Management & Organization Change Manager (MW)

Job Location: IL - Chicago, OH - Cincinnati, OH - Cleveland, OH - Columbus

Regional Description: Midwest

Job Number: 00454500

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- Job description

 

T&O Manager

 

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
Accenture's Distribution and Marketing Business Service helps the Chief Marketing Officers and Heads of Retail, Distribution, and Digital at Financial Services organizations to enhance customer engagement, grow revenues, cut cost-to serve, and stay ahead of the market. Our unique blend of innovative digital thinking, financial services expertise and market-leading technology is coupled with a comprehensive breadth of skills, a global footprint, and a network of nearly 50,000 financial services professionals with wide-ranging experience in developing, delivering and managing strategies and solutions. These capabilities and assets enable us to generate growth and create new business models that drive high performance across our clients’ organizations.
People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.
 
  • Provide direction and leadership for change activities for sales and service transformation projects
  • Ensure change enablement team deliverables are completed to a high level of quality, on schedule and to client satisfaction
  • Engage in collaborative and constructive dialogue with client sponsors to evaluate progress against program objectives
  • Maintain effective and trusting working relationships with client sponsors and leadership team to facilitate program success and support program scope expansion
  • Ability to support the following change deliverables: Journey management strategy and supporting leadership engagement plan
  • Multi-phase change impact assessment and adoption strategy (Change plan) Stakeholder (customer, employee, regulator (only as needed)) assessment (including internal change capability assessment)
  • Organization and role impact assessment (including Point of View (PoV) on a future operating model as needed)
  • Training needs analysis
  • Training and performance support strategy including curriculum plan
  • Communication strategy, plan and prepared communications
  • Behavioral change adoption strategy, plan and content
  • Ability to support the following organizational transformation deliverables:
  • Current state organizational assessment and gap analysis
  • Future state organizational design principals and goals
  • High level future state business functions and processes
  • High level operating model and organizational structures
  • Competency and skills assessment and gap analysis
  • Future state role and job descriptions
  • High level governance model and use cases
  • Future state human capital and talent strategy
It is our intention for our people to live where they work and work where they live. However, in the context of our profession and serving our clients there may be times when you will need to travel.
 
  • Minimum 6 years of experience with one or more of the Financial Services Industries (Banking, Capital Markets, Insurance)  
  • Change Enablement, Journey Management, Stakeholder assessment and engagement. Client communication management Organizational talent management Readiness, training and performance support Leader and employee communications management Behavioral adoption management Organizational Transformation Organizational Design*
  • Manage changes to work stream scope, as well as provide leadership with pricing and resourcing models
  • Partner with program leadership in order to define work streams and resource plans for each phase of work
  • Partner with program leadership to define change governance
  • Manage comprehensive work plan inclusive of Change Enablement activities
  • Manage all members of the Change Enablement team, including identifying resources defined by skills and experience, assigning tasks and monitoring completion of deliverables in accordance with the Change Enablement work plan
  • Monitor, control, and report progress in accordance with project protocol and procedure to ensure Change Enablement deliverables are prepared on time and within budget
  • Review and report Change Enablement progress to program leadership
  • Advise program leadership of issues requiring escalation and advise of strategies required to minimize program risk
  • Project Management experience
  • Bachelor Degree
Professional Skill Requirements:
  • Another leading management consulting firm or internal consulting experience in the home office
  • Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget
  • Effective people development skills with a proven ability to coach and grow project team members
  • Ability to facilitate complex discussions
  • Strong analytical and problem-solving skills
  • Demonstrated experience in one or several of the following: Personal Lines insurance, Small Commercial Lines Insurance, Large Specialty Insurance, Life insurance, Capital markets, Wealth Management, Banking, Domestic Companies and/or Multi-National Companies.
  • Proven success in contributing to a team-oriented environment
  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent communication (written and oral) and interpersonal skills
  • Excellent leadership and management skills
  • Actively pursue project opportunities and cultivate client relationships
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
 
Equal Employment Opportunity
 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.
 


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