Safe and effective COVID-19 vaccines are here. Pharma manufacturers are working to produce the new vaccines at a speed and scale sufficient to meet global demand. In the U.S., state and local governments are continuing to try to solve equally complex downstream challenges related to COVID-19 vaccine management and distribution.

As my colleague Kristin Thorn and I shared in an earlier post – and news reports have suggested – there are multiple dimensions to effective vaccine management and distribution:

  • Ensuring equity through allocation frameworks
  • Managing a temperature-controlled supply chain
  • Keeping track of the “who,” “when” and “what” of vaccination across millions of individuals and families

<<< Start >>>



<<< End >>>

<<< Start >>>

This isn’t the time to choose a first-of-its-kind platform. Go with a low-risk option – a platform that has already delivered with speed and scale for solutions related to COVID-19.

<<< End >>>

While success requires much more than just a technology solution, a strong yet adaptable platform will be critical to the demanding tasks at hand. What should state and local governments look for in a vaccine management solution?

  1. Human-centered design. Seek a platform that has been designed to provide an easy, intuitive experience to those who will be using it. People shouldn’t need a manual to get started using the platform. That’s especially true of the healthcare providers who will use it to register for the program and to help patients, order supplies and create reports.
  2. Configurability. In the COVID-19 world, the only constant is change. States are well advised to prepare to continuously pivot and adapt. With that in mind, look for a platform that’s built to be configured, not coded.
  3. Functionality. A platform needs to serve as the core engine for provider enrollment, inventory management, resident registration and scheduling, and administrative and adverse event data capture and reporting. Choose a solution that has a proven track record in supporting those kinds of functions at scale.
  4. Security. Take full advantage of a proven secure health cloud to ensure appropriate privacy and security protocols.
  5. Integration. Ideally, a vaccine management platform should have seamless integration with curated data sets and analytics tools, and with tools for managing complex supply chains.
  6. Confidence. This isn’t the time to choose a first-of-its-kind platform. Go with a low-risk option – a platform that has already delivered with speed and scale for solutions related to COVID-19.

Choosing a platform is important, but it’s just one of many dimensions of vaccine management and distribution. In the next post, Kristin Thorn will explore the distinct complexities of COVID-19 vaccine supply chains. Until then, let’s stay in touch via LinkedIn.

Eyal Darmon

Managing Director – Strategy & Consulting, Public Service

Subscription Center
Subscribe to Voices of Accenture Public Service Subscribe to Voices of Accenture Public Service