Get the most from tech-plus-talent to drive innovation in a digital workplace
November 19, 2019
When I joined our consulting workforce more than 20 years ago, I started as a customer information systems developer in the Utilities industry. It wasn’t what you’d call in today’s digital climate a “high-tech” job, but it did kick start a career of learning to love what technology can do for companies—especially when closely tied to human creativity and talent.
In fact, today’s business outcomes rely on making the best of this human-plus-machine combination. Whether we’re seeking productivity or efficiency, talent retention, or innovation or growth, success depends on having the right employees in the right working environment. Yet, as Accenture’s 2019 Technology Vision has shown, 71 percent of executives believe that their employees are more digitally mature than their organizations, resulting in workforces “waiting” for their organizations to catch up.
Such imbalance matters. According to our insights on the workplace experience, Gartner has noted that "…by 2020, the greatest source of competitive advantage for 30 percent of organizations will come from the workforce's ability to creatively exploit digital technologies." I would go further to suggest that digital workplaces not only provide more capabilities for getting work done, but also knit together the physical with the virtual to amplify the workplace experience and drive innovation.
Transforming the workplace
This kind of transformation is a result we’re working hard to achieve here at Accenture. We want to blend the traditional office with digital environments so our internal IT and global workplace organizations can collaborate better to drive workplace transformation. How? Three elements are helping us to shape a new digital workplace experience where technology is woven into the fabric of the space design.
We’re living in a world where being agile—what we call “working in the New”—is beyond a “nice to have.” Our teams need to ideate, rapidly prototype, and co-create products and services with clients to bring solutions to the market faster. I believe providing the right environment will help us all to deliver on that goal. Read more about our digital workplaces journey here.
 "How to Market and Sell Digital Workplace Solutions," Gartner, Craig Roth, Feb. 23, 2018