Topic: Experience

How travel companies can boost revenue with cloud
By Jonathan Sullivan
May 13, 2022
Accenture describes how travel companies can increase revenues, ramp up for new demand, and fix service issues. Read more.
Using data to control costs and travel customer service
By Tuba Guclu
April 26, 2022
Tuba Guclu from Accenture explains how data can help improve the travel customer experience. Read more.
Understanding new traveler needs this holiday season
By Siji Elza George
January 5, 2022
Accenture's Siji Elza George uncovers the data behind the new traveler to understand what they need. Read more.
The real reason why touchless travel is delayed at the gate
By Christine Leong
January 3, 2022
The challenges with today’s travel experience and a playbook by WEF and Accenture to help policymakers and industry leaders reinvigorate travel. Read more.
Business travel has changed forever. What’s next?
By Helen Hickson
October 19, 2021
Accenture’s Global Mobility Lead Helen Hickson discusses what employees are expecting from the future of business travel. Read more.
Why I think the appetite for business travel exists. But with a leisure flavor.
By Miguel Flecha
April 30, 2021
Accenture's Miguel Flecha describes the return of business travel and uncovers 3 potential new segments with leisure at the core. Read more.
How data-sharing in airports can transform the passenger experience
By Mike Tansey
September 18, 2019
Accenture's blog explains how data-sharing in airports can transform the passenger experience and turn on the personalisation. Read more.
Airlines’ retail revolution: Where’s the love?
By Jonathan Sullivan
August 1, 2019
Accenture's blog how Airlines are undergoing a major transformation by aligning themselves with retail to serve customers better. Read more.
Four ways for airlines to ramp up customer experience
By John Luth
March 27, 2019
Accenture's blog explains four innovative ways for airlines to ramp up customer experience with a digitally enabled organization. Read more.
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