At Accenture, we help clients transform their supply chains for tomorrow. If you asked my teams why they do what they do, you’d likely hear that they enjoy helping companies create more customer-centric, responsible, resilient supply chains—and in a larger sense, helping the world run more efficiently.

While we don’t consult on supply chain transformation for accolades, we welcome recognition when it comes our way. This month, we’ve been named a leader in three IDC MarketScape reports.

The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.


The IDC MarketScape reports carefully evaluated the value we bring to our supply chain clients. I thought I’d share some of their insights here to shed some light on what companies should be looking for in a supply chain consultancy. Yes, I know this may sound self-serving but truly—use what’s below as a high-level checklist. If you’re looking for a partner to help you transform your supply chain for tomorrow, you need one that checks all the boxes. 

Look for a holistic partner.

An increasing number of companies are looking for full-scale supply chain transformation. But plenty of supply chain leaders are still looking for help on a select project—demand planning or warehouse management, for example. Regardless of where your company is on this journey, it is wise to partner with a firm that has holistic transformation capabilities.

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You want a team who will handle even a one-off supply chain project with an eye to how it sets up you up for future supply chain transformation across the board. You can save your team some sleepless nights that way.

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The IDC MarketScape called out Accenture’s holistic approach in the report for Worldwide Supply Chain Oracle Ecosystems Services and Worldwide Supply Chain SAP Ecosystems Services, recognizing that we support all aspects of a supply chain transformation journey—from designing the vision and strategy, to architecting the operating model, to creating visibility through a control tower, to transforming linear supply chains into responsive, efficient, sustainable, customer-centric, resilient digital supply networks.

We were also recognized for realizing that supply chain transformation is more than a technology change and goes beyond internal functional siloes. Considering other business functions, both front and back office, is key to unlocking value.

Innovation matters.

Supply chain has been the purview of engineers and process wonks like me for many years. But that doesn’t preclude your company from differentiating itself with supply chain innovation—in fact, I’d argue that will soon become the norm.

The IDC MarketScape: Worldwide Supply Chain Other Ecosystems Services recognized Accenture’s immersive innovation spaces as a strength, allowing us to bring together experienced people and the latest technologies to help clients best apply tools like AI and cloud to their supply chain.

Insist on proven experience.

The IDC MarketScape for Worldwide Supply Chain SAP Ecosystems Services specifically called out Accenture’s proven global experience with the full range of SAP solutions as a strength. And in the IDC MarketScape for Worldwide Supply Chain Oracle Ecosystems Services report, IDC highlighted our extensive set of applications complementing Oracle’s SCM Cloud services—from prebuilt PaaS solutions for Oracle to innovation architectures that allow SAP/Accenture co-innovation and co-delivery.

Even if end-to-end services is not what you’re looking for initially, knowing a company offers them and has experience across the service spectrum will provide you more peace of mind. For instance, while we focus heavily on supply chain transformation overall, we realized during COVID-19 that companies needed a point solution that would enable resilience in a very uncertain time. So, in just a few weeks, Accenture teams created a Scenario-Planning-As-a-Service offering with SAP IBP. Then we extended function-specific solutions around digital supply chain transformation and resilience. Clients can quickly enable functions like asset management or digital twins. Now, we are able to help clients get to value in as little as 90 days using predefined scope, staffing and assets for accelerated, targeted solutions.

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Being future ready

Companies that invest in resiliency and digital fluency for their supply chains will outperform those that don’t. That’s just a fact. Digital technologies beat legacy systems for speed, scale and efficiency.

I’m proud of Accenture’s standing in these reports. It’s a testament to our ability to implement intelligent supply chain solutions, align operating models with business strategies, infuse sustainability into global operations, and enhance supply chain workers’ capabilities. Put it all together and you have supply chain transformation at its finest.

You should settle for no less as a supply chain leader.

See more Supply Chain & Operations insights.

Kris Timmermans

Lead – Supply Chain & Operations

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