BLOG
|
|
Accenture
Utilities
Blog
Utilities
Blog
Sharing real-world insights and opinions to help reimagine the future utility for the digital era
November 29, 2017
Turning consumer touchpoints into trustpoints
By: Mark Sherwin
Mark Sherwin, managing director, Accenture Interactive, discusses the importance of understanding the energy customer journey and how to use insights to transform relationships from transactional to relational.
DOWNLOAD THE TRANSCRIPT [PDF]
More blogs on this topic
Archive
SUGGESTED CONTENT