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Travis Gaylord
Travis Gaylord
Senior Manager, Accenture Strategy, Philadelphia, PA
September 18, 2019

My Never-Typical, Always-Exciting Strategy Consulting Career

Travis Gaylord

Redefine customer experiences. Strategize innovative ways to improve business operations. Learn. Guide. Build. That pretty much sums up a (not so) typical day in my life at Accenture.

To put it simply, my job in Strategy Consulting is to make our clients more successful.

Down-to-earth experts—really!
The good news is that we never need to “start from scratch” when working on a client project. That’s because our breadth of capabilities brings a multitude of skills and experiences to every assignment.

But it’s not just our expertise that sets us apart.

It’s our world-class talent combined with a down-to-earth demeanor that makes us relatable to our clients. It also makes Accenture a great place to be a consultant.

We work together to see things differently
I’ve had a lot of great projects, but the most exciting one was with one of the largest technology companies in the world. It was a fast-paced project (14 weeks) working on a critical business issue for C-level executives.

We had over 40 consultants working together across the business, including Strategy, Digital (Fjord), CMT, and Technology, providing new, strategic insights to help the client redefine experiences for their customers and partners.

Diverse perspectives are “table stakes”
While my client work is exciting, my most rewarding experience at Accenture is co-leading the Philadelphia African-American Employee Resource Group (AAERG) for almost three years and participating on initiatives at the regional and national level.

The programming is outstanding. And our leadership team, especially my co-lead Christian Clark, is amazing. The reward comes in the impact we’ve made within our membership, in the Philly office and in the surrounding community.

In a company with nearly 500K people, it’s important to find groups of people that you can relate to. Our ERGs are communities. They fill critical roles by providing additional platforms for employees to engage in the company. ERGs also help promote a culture of inclusivity by creating awareness of the diversity each of us brings every day. They facilitate interactions that expand the boundaries of our corporate culture.

Enrichment comes in many ways
I recently returned from the Black Men Xcel Summit, which is an annual four-day gathering that recognizes and empowers men of color.

I was honored to be one of 10 people across various regions and business units that Accenture sponsored to attend the Summit, which was led by Michelle Gadsden-Williams and Rah Thomas. This was my first time attending the Summit, and it was one of the more enriching personal and professional experiences of my life.

I interacted with leaders from the business world, politics, sports, media and entertainment. The workshops were thought-provoking, the speakers were inspiring, and the networking was incredible. I made connections with senior leaders at some of our leading clients in an environment that fostered communications and engagement.

Get comfortable with being uncomfortable
The work we do every day appeals to people who are energized by solving big problems, are comfortable with uncertainty and have a background or interest in continuous improvement, operations, or in understanding how to manage complex systems of people and activities.

What’s most important?

Knowing how to communicate complex topics in ways that our clients can understand and relate to. I think that holds true for most parts of Accenture’s business. It’s honestly what we’re really good at.

Innovate. Learn continuously. Do impactful work.
Find your fit with Accenture.



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