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Lynette Lim
Salesforce Technology Delivery Lead Manager, London, U.K.
April 19, 2019

My Tips for Becoming a Salesforce CTA

Lynette Lim

From mobile apps to the plumbing in your home, there is someone working behind the scenes to make sure things work the way they’re supposed to.

Just like a plumber ensures water comes out of the tap when you turn on the faucet, I use Salesforce to ensure applications function the way you expect them to.

As a Salesforce Certified Technical Architect (CTA) at Accenture, I apply the latest Salesforce tools and capabilities, like AI, Einstein, Lightning and Analytics, and help transform the world’s leading organizations.

My career path to CTA
I joined Accenture about 3.5 years ago and started planning for the Salesforce CTA review board with my career counselor and the senior technical leadership team. Over the past few years, I’ve worked on large-scale Salesforce implementations, which provided opportunities to work alongside brilliant senior technical architects from both Accenture and client organizations.

One particular project stands out in my mind. We implemented a custom Salesforce application for a global consumer goods company, which involved processing a large volume of data, coupled with a complex security model. The project required a secure and reliable architecture design that spanned Salesforce and interfacing external systems within the IT landscape.

Project experiences like this provide insight into various enterprise technologies that are invaluable as a technical architect specializing on the Salesforce platform. I also participated in several mock review boards conducted by Accenture CTAs as part of my preparation for the actual CTA review board.

Strength in numbers
The best part about working at Accenture is the access to experienced people.

From industry subject-matter experts and platform-specific technical experts, to DevOps specialists and enterprise architects, it’s reassuring to know that there is always someone I can reach as a sounding board for complex technical challenges. And the fact that Accenture has the largest number of Salesforce CTAs globally of any partner also helps.

My advice for becoming a Salesforce CTA
If you are thinking of working toward becoming a Salesforce CTA, here are tips that worked during my prep:

  • Expand your basic Salesforce development knowledge (e.g., Apex, Visualforce and Lightning).
  • Familiarize yourself with the platform’s governor limits and understand its point-and-click native capabilities.
  • Get involved in enterprise-level projects implementing and delivering Salesforce applications; you’ll gain experience on managing stakeholder expectations and synthesizing client requirements into viable technical solutions.
  • Focus on what works (and what doesn't) on real-world projects and get exposure to other enterprise technologies.
  • Be aware of other software technologies to help you understand how Salesforce fits and integrates into a complex IT architecture landscape.

Read more about Lynette Lim.

Ready to become a Salesforce CTA? Find your fit with the Accenture Salesforce team.


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