When most people hear the term “hacking,” they immediately envision dubious activities, such as identity theft or security breaches. In recent years, however, digital professionals have begun using hackathons, sessions where programmers engage in collaborative programming, for more noble reasons. In fact, some have even used hackathons to help solve some of our world’s greatest problems.
When the Finnish Immigration Service turned to Accenture for help improving their refugee processing and immigration procedures, one of the tools the team used was a hackathon to rethink and reimagine the best way to provide online digital services to the nearly 30,000 annual residency applicants
According to James Slessor, Managing Director, Public Safety practice lead at Accenture, “Our work with the Finnish Immigration Service is a great example of how Accenture can assist wherever there is an influx of people seeking asylum.”
Through the team’s work, they were able to provide a better, more efficient user-oriented service to immigrants and their families, as well as significantly shortened time lines for the application process.
Learn more about the project here. Have you ever participated in a hackathon? Share your experience in our comments section below.