Shipping temperature-controlled products is a risky business, but armed with the appropriate information, you can mitigate the risks and successfully ship your products through the cold chain. The market’s perception of the quality of your product is based largely on the end user’s experience with it. Did it arrive in good condition? Is it safe to use? For temperature-controlled products, these perceptions are highly dependent on the quality of your cold chain and your ability to get the product to your customers without excursions in temperature that would render the product useless, or even dangerous.
For the best reception of your product, you need to achieve maximum confidence in your cold chain while minimizing the risk that a failure will occur. If all of the links of the cold chain were always under your complete control and money was not a constant concern, this would be easy. Unfortunately, to be cost-effective on a global scale, you need to rely on people and processes that are outside of your direct control to deliver the product. Freight forwarders, shipping vendors, and customs officials all provide a necessary service in the process, but they don’t necessarily place the top priority on your company’s interests.
The cold chain should fully support your product with the right facilities, technology, and operating procedures, whether you buy these things from another provider or rely on a cold chain that is entirely your own. Each link in the cold chain requires a well-planned design that has been qualified and validated internally and with your external partners.
If you are ready to identify and reduce or eliminate the risks in your cold chain, then consider taking the Accenture Academy course Managing Resources for Global Cold Chain Compliance to help you achieve cold chain success.
Accenture Academy offers proven, cost-effective learning solutions for a more versatile workforce and a more agile organization. We provide a flexible learning approach that helps your people be more versatile and your entire organization be more agile in the marketplace. Curriculum includes Supply Chain Management, Finance, Procurement, Analytics, Leadership & Management and Specialty Skills.