Murray is the design lead for the New York State and Local Retirement System with Accenture in New York City. In this brief post, he discusses how his team’s diversity and broad knowledge base help public-sector clients manage change to meet their goals.
My role is to lead the design of large-scale public sector software implementations, and I’m really excited about the opportunities cloud technologies will offer our clients. We’re already seeing how cloud can enhance our personal lives, and I think the opportunities for public-sector innovation are endless. I’ve seen our projects deliver real change and improve customer service for people in the US and the UK. For example, one UK-based project I worked on reduced the application time for a retirement pension from three weeks to just 30 minutes.
What makes that kind of improvement possible is our people. We bring experts with the latest perspectives on technology to our projects to help our clients navigate the fast-changing tech environment. I run a team of about 14 people, and it’s the best team I’ve ever worked with. We’re diverse, with people from all backgrounds and countries, religions, beliefs and cultures. I’m also proud to say that we have as many women as men on the team.
Accenture’s people-focused culture extends far beyond our team. I love meeting people from all over the world as part of my work and learning about their perspectives and experiences. Through Accenture, I was also able to transfer from the UK to live and work in the US, and I haven’t looked back since!
There’s almost nothing in our lives that technology isn’t changing, and I love working with a company at the forefront of this innovation.