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How banks can better serve today’s nonstop customer

Robert Wollan, Global Managing Director, Accenture Strategy, Sales & Customer Services, explains how banks need to focus on digital banking to gain significant market share and keep their best banking customers.
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Your customers are shaping the future of banking

Banks must anticipate customer demands in new ways in a new environment.
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JUAN PEDRO MORENO

Senior Managing Director – Global Banking, Accenture

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