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ACCENTURE LIFE AND ANNUITY SOFTWARE


Smartvideo

INTRIGUE CUSTOMERS WITH
NEXT GENERATION COMMUNICATIONS

Today’s consumers would rather watch a video about a product than read about it. In fact it’s been said that humans process video 60,000 times faster than text. So why do some insurance companies send reams of paperwork? SmartVideo reduces communication and call center costs, while enhancing the customer experience and engagement. This SaaS solution is integrated with ALIP’s policy data to deliver personalized on-demand messages that consumers are more likely to watch and remember.

WHY SMARTVIDEO?

Personalized videos for each stage of the customer lifecycle

Welcome videos, education videos and upsell videos can be created,
covering the whole customer engagement lifecycle.

Comprehensive policy information straight to the customer

Showcase policy details such as account coverage, policy features, claims details and value-added services.

Out-of-the-box integration accelerators

Integration accelerators are oered out-of-the-box across legacy platforms, regardless of whether they run on ALIP or through another vendor.

Deploy in as little as a few days

Our SaaS model makes it fast and easy for you to start communicating more effectively with your customers.

Personalized videos for each stage of the customer lifecycle

Welcome videos, education videos and upsell videos can be created,
covering the whole customer engagement lifecycle.

Comprehensive policy information straight to the customer

Showcase policy details such as account coverage, policy features, claims details and value-added services.

Out-of-the-box integration accelerators

Integration accelerators are offered out-of-the-box across legacy platforms, regardless of whether they run on ALIP or through another vendor.

Deploy in as little as a few days

Our SaaS model makes it fast and easy for you to start communicating more effectively with your customers.

READ MORE

ENGAGE YOUR
CUSTOMERS WITH

VIDEO INTERACTION

Experience the power of more

Connect with your customers—through video—and encourage self-service.

Learn more about the benefits of SmartVideo.

DOWNLOAD THE BROCHURE [PDF]